ThemeForest

GraphicRiver Review Queues Delayed

295 posts
  • Microlancer Beta Tester
  • Exclusive Author
  • Has been a member for 2-3 years
  • Sold between 10 000 and 50 000 dollars
  • Most Wanted Bounty Winner
  • Bought between 50 and 99 items
  • Referred between 10 and 49 users
saptarang says

Does anybody know how long it has been since we have to add fonts used to the item description? I always add them to my read me file. Now I’ve had my item soft rejected after waiting for 12 days because I didn’t do so! Eeeeeekkk..

Yeah same thing happened with me and I updated my description. It wasn’t compulsory to add font details in the description but…... :zipped:

636 posts
  • United Kingdom
  • Sold between 50 000 and 100 000 dollars
  • Exclusive Author
  • Author had a File in an Envato Bundle
  • Most Wanted Bounty Winner
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Referred between 200 and 499 users
  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
josweb says


Does anybody know how long it has been since we have to add fonts used to the item description? I always add them to my read me file. Now I’ve had my item soft rejected after waiting for 12 days because I didn’t do so! Eeeeeekkk..
Hummmmmmmm…. not too good hey! I wouldn’t mind so much but the waiting time is rather timely to say the least! I’m getting greyer by the minute! :) Yeah same thing happened with me and I updated my description. It wasn’t compulsory to add font details in the description but…... :zipped:
636 posts
  • Exclusive Author
  • Has been a member for 1-2 years
  • Microlancer Beta Tester
  • Referred between 10 and 49 users
  • Sold between 10 000 and 50 000 dollars
YD-LABS says

Does anybody know how long it has been since we have to add fonts used to the item description? I always add them to my read me file. Now I’ve had my item soft rejected after waiting for 12 days because I didn’t do so! Eeeeeekkk..

+1 Hello Staff, Please tell us all new quality guidelines, It’s really hard to see an Item got accepted after 16 days & got soft rejected by these reasons. In previous month there was no issue for not adding font information in the description (because all font information we added in the main download file).

Please.. tell us everything that is new..

75 posts
  • Sold between 1 000 and 5 000 dollars
  • Exclusive Author
  • United Kingdom
  • Has been a member for 0-1 years
bangingthemes says



Does anybody know how long it has been since we have to add fonts used to the item description? I always add them to my read me file. Now I’ve had my item soft rejected after waiting for 12 days because I didn’t do so! Eeeeeekkk..
Hummmmmmmm…. not too good hey! I wouldn’t mind so much but the waiting time is rather timely to say the least! I’m getting greyer by the minute! :) Yeah same thing happened with me and I updated my description. It wasn’t compulsory to add font details in the description but…... :zipped:

i had a soft rejection but the resubmition only took less than 8 hours to be accepted so i didnt see an issue here

36 posts
  • Sold between 5 000 and 10 000 dollars
  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • Europe
  • Referred between 1 and 9 users
  • Exclusive Author
HELIOSMEDIA says
i had a soft rejection but the resubmition only took less than 8 hours to be accepted so i didnt see an issue here

Confirm. I have been waiting 15 days for soft rejecton. Resubmition took few hours.

3014 posts
  • Has been a member for 3-4 years
  • Attended a Community Meetup
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Bought between 50 and 99 items
  • Canada
  • Community Ambassador
  • Beta Tester
  • Contributed a Tutorial to a Tuts+ Site
  • Envato Staff
+6 more
KingDog staff says

Jarel gave an update in this thread about wait times:

Average review times will vary by site and category. GraphicRiver and AudioJungle currently have the longest average turnaround times due to their rapid growth in submissions over the last several months.

The high volume queues that currently have the longest turnaround times are:
  • GR: Web Elements ~14 days
  • GR: Print Templates ~14 days
  • GR: Graphics ~14 days
  • GR: Textures ~12 days
  • GR: Icons ~9 days
  • GR: Add-ons ~9 days
  • GR: Logo Templates ~9 days
  • GR: Vectors ~8 days
  • AJ: Music — ~12 days
  • AJ: Sound — ~12 days
  • AJ: Logos & Idents — ~11 days

Although it’s taking time to return review queue turnaround times to normal, we are working hard to get there. Unfortunately I’m not able to give an exact date we expect to be back to normal, but we’ve been making steady progress towards making it happen. We have two additional GR reviewers and another AJ reviewer planned for getting started next week in addition to several new team additions that are already up to speed and reviewing.

Thanks for your patience everyone!

209 posts
  • Exclusive Author
  • Has been a member for 2-3 years
  • Microlancer Beta Tester
  • Sold between 1 000 and 5 000 dollars
candeed says

< Our loading bar reaches around 98% ~ 12 days in ‘Web Elements’ Category. :yawn:

Anyway, glad to hear that staffs are keep working hard to get everything back to normal..

We hope you guys will solve this problem as soon as possible.. Best wishes..

:grin:

832 posts
  • Sold between 50 000 and 100 000 dollars
  • Most Wanted Bounty Winner
  • Has been a member for 1-2 years
  • Bought between 1 and 9 items
  • Contributed a Blog Post
  • Exclusive Author
  • Interviewed on the Envato Notes blog
  • Referred between 10 and 49 users
mrcharlesbrown says

The high volume queues that currently have the longest turnaround times are:
  • GR: Web Elements ~14 days
  • GR: Print Templates ~14 days
  • GR: Graphics ~14 days
  • GR: Textures ~12 days
  • GR: Icons ~9 days
  • GR: Add-ons ~9 days
  • GR: Logo Templates ~9 days
  • GR: Vectors ~8 days
  • AJ: Music — ~12 days
  • AJ: Sound — ~12 days
  • AJ: Logos & Idents — ~11 days

Thanks for the update Travis.

One of my items in the queue is at 87% and today is the ninth day. Hope someone can be kind enough to review it.

518 posts
  • Microlancer Beta Tester
  • Exclusive Author
  • Sold between 10 000 and 50 000 dollars
  • Has been a member for 5-6 years
  • Referred between 50 and 99 users
  • Bought between 50 and 99 items
  • United Kingdom
BoxedCreative says

Can someone kindly enough review my upload! Its been stuck on there a long time -Appreciated

65 posts
  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 4-5 years
  • Sold between 1 and 100 dollars
quicky says

9 days seems pretty good now, Mine was 18days..

Does anyone know if the review times are affecting Photodune as well? Been waiting more than a week for a review on there as well.

I wonder why this situation has happened. Have reviewers retired or has the world decided to bombard GR with work all at once? 8-)

by
by
by
by
by