576 posts I will solve your problem and you will pay me.
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BoxedCreative
says

Thanks for the update. One of my old uploads (just before xmas) has been on 100% for 3 days while the new uploads are moving – is that normal?

As soon as I posted this, within several minutes it got through! Nice one GR.

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DarkstarDesigns
says

Thought things were taking longer than usual, but know why now. good luck on finding more reviewers hope all goes well. quite keen on putting my name forward, but still on CS5 at the moment.

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jremick
Envato team
says

Thanks for the update. One of my old uploads (just before xmas) has been on 100% for 3 days while the new uploads are moving – is that normal?

Sometimes items need to be held for other reviewers to consider and provide feedback on. When an item is held the rest of the queue will continue moving until the necessary input on the held item has been provided and a review decision can be made. This is normal. Thanks!

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jremick
Envato team
says

my item update has been in queue for 22 days now, should it not be given priority?! neither the support staff or any other concerned personnel have contacted me back showing much concern. this is just disappointing.

Hmm, this is not normal. I’ve pulled up the item in question, answered the necessary questions for the review team and a review will be completed shortly. Thanks for bringing this to my attention and apologies for the delay.

576 posts I will solve your problem and you will pay me.
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BoxedCreative
says


Thanks for the update. One of my old uploads (just before xmas) has been on 100% for 3 days while the new uploads are moving – is that normal?
Sometimes items need to be held for other reviewers to consider and provide feedback on. When an item is held the rest of the queue will continue moving until the necessary input on the held item has been provided and a review decision can be made. This is normal. Thanks!

Cheers Jremick! As I mentioned above, coincidentally as soon as I posted this, within several minutes it went through! Good times :)

1 post
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TJCFD
says

Great, thanks for the update.

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designcise
says

@jremick .. thank you! looking forward to it.

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joiaco
says

Aaiieee, how frustrating to wait 13 days for a to be reviewed, only to have it soft rejected because they have mistaken it for a previous font name. I have updated with the query, but how long will THAT take to get through? I think the whole review team must be heavily overworked right now :)

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+2 more
OMEGAMULTIMEDIA
says

Mine was about a day or two

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joiaco
says

Aaiieee, how frustrating to wait 13 days for a to be reviewed, only to have it soft rejected because they have mistaken it for a previous font name. I have updated with the query, but how long will THAT take to get through? I think the whole review team must be heavily overworked right now :)

Wow, went to make a cup of coffee after posting that, came back and it was fixed! THANK YOU for the promptness and monitoring of our concerns. Hope things mellow out soon for you.

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