Bought a 4D template and unzipped it into a folder. When I open up the tutorial, the “f” hpplayer icon opens up, but the screen is just blank. I cannot get the item I purchased to do anything either through hpplayer. What am I doing wrong?
maybe you fixed this already but for future reference if there is a problem with the item, you can check the item documentation, check the item comments, contact the author and if the problem persist contact the marketplace official support.