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Juanjosejimenez says

Help with rising vectors

There is a manual for upload vectors? I uploaded a vector + jpg, but I have rejected it saying the following: Reason: The preview image set here is Labelled incorrectly and / or Have the wrong size. They Should Be Labelled Such as: xx_aname.jpg They Should Be no bigger than: 900×900px Where xx is a leading double digit number starting at 01.

I need to know how they have to upload these files because I’m making a mess. On page load gives me several options to upload files and do not know if I have to load all or just that request the reviewer On page load request:

Image Preview: 590 pixel wide JPG preview of your file. Any height can be JPG , however recommended height is 700 pixels. If you need more previews for your item, please Consider uploading an optional Preview Image Set

Thumbnail: JPEG or PNG 80×80px Thumbnail

Main File (s): ZIP – All Files For Download

Preview Image Set: ZIP file of images (png / jpg) w / optional text descriptions for display on the site

I made ??a mess, I need help please

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KingDog Staff says

Have you tried submitting a Support ticket? They’ll be happy to help you out. Thanks.

http://support.envato.com/
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Juanjosejimenez says

KingDog Hello, I’ll try, thank you very much

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joiaco says

When i first uploaded i was also confused- just remember that the Preview image is 590×700 basic jpeg image that you see on the opening of your item. The Preview image SET is the Screenshot, and these must be 900×900px jpeg and labeled 01_name_of_item. I hope that helps.

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