Help with zip file

I have purchased the super-skeleton theme, when I try to un-zip the folder it asks for a password for file ‘light rounded’ then if I skip that I just get more password requests for various files, Im new to word press but have seen in the forums that your products are not password protected, I really have tried various ways of un-zipping plus re-downloading but nothing works, I have managed to copy and paste to my desktop by just using windows to view inside the zip but some content will not extract that way.

Password protected? I doubt it. The best thing you can do is to send an email to the author of that theme explaining him the problem you encountered.

theimagerep said
I have purchased the super-skeleton theme, when I try to un-zip the folder it asks for a password for file ‘light rounded’ then if I skip that I just get more password requests for various files, Im new to word press but have seen in the forums that your products are not password protected, I really have tried various ways of un-zipping plus re-downloading but nothing works, I have managed to copy and paste to my desktop by just using windows to view inside the zip but some content will not extract that way.

I am having the exact same problem. Any joy?

Thanks,

where did you downloaded from

kaaz said
where did you downloaded from

May be he downloaded it from any piracy site. I doubt that. Because why an author will make a password protected zip file and don’t tell the password to his buyers? It is totally a joke. I am sure he downloaded it from any piracy site and now has come here for help. If he has purchased it then why he is not asking help to the author?

Greyhat said
I am having the exact same problem. Any joy? Thanks,

try using a different archive software. try download the file again. if you still have issues with the archive contact support at this link: