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SBJEWEL says

Guys I am confused… :confused: Today i replied my Ticked Id #160020. Few seconds later.. after replied that Ticked Id i got another Ticket ID: RVK -558-28905. Here it is…. http://img607.imageshack.us/img607/4168/problemimage.png

Why it creates another ticked id…! This is the first time it happens to me. As you see… this email doesn’t look like my previous email from support. Text looks weird… ! and Ticked Id: RVK -558-28905 looks suspicious. Do you guys ever face this problem… ? I need help. And @Support Team check those ticket id please. Looks suspicious.

And this one too… Ticket ID: ALZ -182-46276 Same problem. But this time… “when i tried to create a new Ticket Id” ...Ticked Id looks really weird… ! :confused: Guys are those normal ticked id or not…. ! Please reply… Thanks. :(

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rolandjitsu says

this isn’t directly related to your problem but recently I noticed some weird things here, for example your problem and someone else had some pr with an confirmation email from a purchase and also it happened to me, I sold an item worth $ 2 and I got $ 2, I was supposed to get only $ 1 ( not a big deal ), but it seems that there is something strange indeed :)

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Landonw says

Envato updated the support system the other day.

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graphicmind says
roland_groza said
I sold an item worth $ 2 and I got $ 2, I was supposed to get only $ 1 ( not a big deal )

Buyers have to add $2 if they are not using prepaid credits.

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SBJEWEL says
roland_groza said
this isn’t directly related to your problem but recently I noticed some weird things here, for example your problem and someone else had some pr with an confirmation email from a purchase and also it happened to me, I sold an item worth $ 2 and I got $ 2, I was supposed to get only $ 1 ( not a big deal ), but it seems that there is something strange indeed :)

It happens to me also.. kinda odd ! I sold one of logo in $31 … Ha ha… Very good indeed…. :D :D Here it is…..

It’s really “Fun Fact” :D

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SBJEWEL says
graphicmind said
roland_groza said
I sold an item worth $ 2 and I got $ 2, I was supposed to get only $ 1 ( not a big deal )
Buyers have to add $2 if they are not using prepaid credits.

Owooo…. forgot that…. :)

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CreatingDrew says
LandonWilson said
Envato updated the support system the other day.

Bingo, this is why some small things have changed.

Rest assured, it’s all normal and nothing to worry about SBJEWEL :)

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SBJEWEL says
CreatingDrew said
LandonWilson said
Envato updated the support system the other day.

Bingo, this is why some small things have changed.

Rest assured, it’s all normal and nothing to worry about SBJEWEL :)

Thanks… :)

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cooledition says
SBJEWEL said
graphicmind said
roland_groza said
I sold an item worth $ 2 and I got $ 2, I was supposed to get only $ 1 ( not a big deal )
Buyers have to add $2 if they are not using prepaid credits.
Owooo…. forgot that…. :)

^ xD

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rolandjitsu says
graphicmind said
roland_groza said
I sold an item worth $ 2 and I got $ 2, I was supposed to get only $ 1 ( not a big deal )
Buyers have to add $2 if they are not using prepaid credits.

Oh, didn’t knew that :)

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