Guys I am confused…
Today i replied my Ticked Id #160020. Few seconds later.. after replied that Ticked Id i got another Ticket ID: RVK -558-28905. Here it is….
http://img607.imageshack.us/img607/4168/problemimage.png
Why it creates another ticked id…! This is the first time it happens to me. As you see… this email doesn’t look like my previous email from support. Text looks weird… ! and Ticked Id: RVK -558-28905 looks suspicious. Do you guys ever face this problem… ? I need help. And @Support Team check those ticket id please. Looks suspicious.
And this one too… Ticket ID: ALZ -182-46276 Same problem. But this time… “when i tried to create a new Ticket Id” ...Ticked Id looks really weird… !
Guys are those normal ticked id or not…. ! Please reply… Thanks. 
this isn’t directly related to your problem but recently I noticed some weird things here, for example your problem and someone else had some pr with an confirmation email from a purchase and also it happened to me, I sold an item worth $ 2 and I got $ 2, I was supposed to get only $ 1 ( not a big deal ), but it seems that there is something strange indeed 
Envato updated the support system the other day.
roland_groza said
I sold an item worth $ 2 and I got $ 2, I was supposed to get only $ 1 ( not a big deal )
Buyers have to add $2 if they are not using prepaid credits.
roland_groza said
this isn’t directly related to your problem but recently I noticed some weird things here, for example your problem and someone else had some pr with an confirmation email from a purchase and also it happened to me, I sold an item worth $ 2 and I got $ 2, I was supposed to get only $ 1 ( not a big deal ), but it seems that there is something strange indeed![]()
It happens to me also.. kinda odd ! I sold one of logo in $31 … Ha ha… Very good indeed….
Here it is…..

It’s really “Fun Fact” 
graphicmind said
roland_groza saidBuyers have to add $2 if they are not using prepaid credits.
I sold an item worth $ 2 and I got $ 2, I was supposed to get only $ 1 ( not a big deal )
Owooo…. forgot that…. 
- Community Moderator
- United States
- Was featured in a podcast
- Attended a Community Meetup
- Author had a Free File of the Month
- Bought between 50 and 99 items
- Repeatedly Helped protect Envato Marketplaces against copyright violations
- Has been a member for 4-5 years
- Contributed a Tutorial to a Tuts+ Site
LandonWilson said
Envato updated the support system the other day.
Bingo, this is why some small things have changed.
Rest assured, it’s all normal and nothing to worry about SBJEWEL 
CreatingDrew said
LandonWilson said
Envato updated the support system the other day.Bingo, this is why some small things have changed.
Rest assured, it’s all normal and nothing to worry about SBJEWEL![]()
Thanks… 
SBJEWEL said
graphicmind saidOwooo…. forgot that….
roland_groza saidBuyers have to add $2 if they are not using prepaid credits.
I sold an item worth $ 2 and I got $ 2, I was supposed to get only $ 1 ( not a big deal )![]()
^ xD
graphicmind said
roland_groza saidBuyers have to add $2 if they are not using prepaid credits.
I sold an item worth $ 2 and I got $ 2, I was supposed to get only $ 1 ( not a big deal )
Oh, didn’t knew that 
