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freakpower says

Guys . Does somebody knows why Hidden Treasure Template has been removed ? I hate item removing here at all. Even if item is removed I would very welcome if discussions a and contact to author will remainj so users still can see discussions and can contact autor or each other for help. Now if item is deleted .. I even dont remember author name and becasue I didnt download latest vesrion I cant download it anywhere and cant contact other buyers from discussion. If somebody have latest version and/or know why it was deleted or know email to author – please contact me or write here…thx

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KingDog Envato team says

Hello :) I can’t seem to find any template by that name on the site. Here is our Knowledgebase article on why a file may be removed. Thanks!

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freakpower says

Hi Franklin. Yes I read knowledgebase about it but it doesnt say anything concerete nor dont offer any help. Removed item dioscussions and contact to author should be NOT removed so buyers can eventually help each other ( for example for getting latest released version before it has been removed) and also I shoul be able to contact author. By removing item altogether with discussion adn author contact buyer is lost…

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freakpower says

Here is link to removed theme: http://themeforest.net/item/hidden-treasure-responsive-business-theme/6727950

Can u please let me know why exactly it has been removed ? Is it possile to find out somehow what was latest version of theme available for download before it was removed ? Is there some way how to access discussion to theme before it was removed ? – there was some fixes posted by other users I wanted to apply …

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KingDog Envato team says

As you can read on the Knowledgebase article I posted above, there are some reasons why a file may be removed. We’re not able to provide the details. You may be able to contact the author of the theme through their profile page, but they may not be supporting the theme any more if they’ve removed it from the Marketplaces. Thanks!

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freakpower says

The thing is i dont understand why u are not able to provide details for what reason and why it was removed because for me as for buyer its very very important information why actually it was removed and by who . If it was removed by envato because of some copyright issue, or because bad programming or because bad support etc…. Kow why exactly it was removed is top important for me…also how can I contact author if i dont even know who was author ? Whole item was removed and there is not info who is author actually..

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charlie4282 says

I’m pretty sure this is the author http://themeforest.net/user/crazyfuse

The reason envato cannot get overly involved in file removal etc ( beyond obviously copyright issues), is because technically envato do not own the copyright on files for sale here. There the author who does own those rights can do as and what they wish with the files

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freakpower says

Thanks Charlie for info. Yes its prolly really crazyfuse. I understand that envato in fact do not own files and authors can remove them but problem is that envato dont specify that on item page – I simply get message that file was removed – I will really welcome if this information will be more specific – Was it removed by author or envato – nothing wrong to give buyers this info. If removed by envato why ? copyright, bad programming, no author promised support etc.. I dont see why not specify this information as it can be very important for buyer. Also leave on item page author name and profile link can be very good as now i had to spend my time trying find out who was actually author because i forgot it.. If it was there i save my time. Also leave item discussion is good idea. In case that item was removed at least other buyers can contact each other and help each other with some fixes or template problems… For example I didnt downloaded last released version of template before it was removed. If discussion remain I can for example contact other buyers and ask them to send me last released version or consult with them some theme problems… now I cant becasue discussion was deleted altogether with item so im f**d up…

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charlie4282 says

Again you cant contact others to provide files to you that would breach all sorts of licensing. I appreciate your frustration but the way it operates is the best form as many peoples points of view as possible whilst adhering to the necessary rules of privacy etc.

Helpful Information

  • Please read our community guidelines. Self promotion and discussion of piracy is not allowed.
  • Open a support ticket if you would like specific help with your account, deposits or purchases.
  • Item Support by authors is optional and may vary. Please see the Support tab on each item page.

Most of all, enjoy your time here. Thank you for being a valued Envato community member.

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