We are progressing into getting someone to be part of our Support Team and help us produce even more great work. We thought we should reach out to this wonderful community with this position.
At this point in time we are only looking for 1 skilled person, capable of handling even the toughest questions from the buyers of our WordPress themes.
If you already have experience with handling other author’s support, that’s even better. We are looking for a skilled veteran for a long-term, paid position. We are not looking for an enthusiast who knows a little about WordPress and can just “help out”.
Interested? Cool. Here’s what happens now…
Please email me at firstname.lastname@example.org with statements of your experience, expertise, enthusiasm, wage requirements and conditions. We look forward hearing from you!
Sorry if this question is out of topic but I’m curious to know what’s the toughest question you ever had?
I think it’s a mixture of an ‘impatient client’ + ‘newbie in wordpress’ + ‘refund claim’ + a feature request’ situation or similar
It’s more about ‘tough clients’ tickets that happen to buy our themes.
I think it’s a mixture of an ‘impatient client’ + ‘newbie in wordpress’ + ‘refund claim’ + a feature request’ situation or similar It’s more about ‘tough clients’ tickets that happen to buy our themes.
Refund claim is the toughest, especially for newbie that do not even know WordPress and hope the theme can do everything for them. When the theme does not work just like what they want it’s refund time.
Anyway – we almost find the right person for this position.
- Attended a Community Meetup
- Grew a moustache for the Envato Movember competition
- Envato Staff
- Support Staff
- Bought between 1 and 9 items
- Repeatedly Helped protect Envato Marketplaces against copyright violations
- Exclusive Author
- Microlancer Beta Tester
- Has been a member for 1-2 years
The position has been filled. Thank you all!