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Hey All!

Two2Twelve Themes is looking for a new member to join our support team. This is a remote position that will require approx. 5-10 hours per week, Monday – Friday EST. The ideal candidate would be experienced in WordPress theme development (CSS, HTML, PHP, and Javascript) and have good written communication, customer service and troubleshooting skills.

Job Description:

Provide technical support to our ThemeForest customers, which include assisting with WordPress theme installs, working with our theme options panel, basic customization, troubleshooting issues, browser compatibility issues, plugin conflicts, etc.


  • Knowledge of WordPress, HTML, CSS, Javascript, PHP
  • Knowledge of Firefox Firebug or Google Chrome Developer tools and familiarity with cross browser/platform issues
  • Experience troubleshooting and problem solving
  • Experience working in a support desk environment
  • Exceptional customer service with quick-turnaround time
  • English speaker with impeccable spelling and grammar

Other Possible Tasks:

  • Help with theme testing for new theme updates and releases
  • Provide feedback on future theme development


If you’re interested, send us your resume / relevant experience, your contact information and any questions you might have so that we can discuss details and rates privately.



Helpful Information

  • Please read our community guidelines. Self promotion and discussion of piracy is not allowed.
  • Open a support ticket if you would like specific help with your account, deposits or purchases.
  • Item Support by authors is optional and may vary. Please see the Support tab on each item page.

Most of all, enjoy your time here. Thank you for being a valued Envato community member.

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