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Joost Moderator says

Hey guys! I’m having a bit of a problem here.

There are a few clients of me out there that randomly mail me, and expect an answer pretty promptly. The issue is.. I’m going on a holiday and will not be responding to my email for quite a period of time. What do you generally do in such a situation? Do you notify all your clients about your holiday? Do you just leave and disregard any client that mails you 10 times, resulting in him losing faith in you all together?

I’m pretty much clueless.. I even considered auto-responses, but that would cause so much annoyance to people not requiring a reply at all. :o

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Emroni says

Auto-response is what I would do, but first mail those that will probably need your attention. Just say that youre away from-till and then turn on the auto response when you leave. Nothing else you can do, I guess

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jayc says

Man u have to take vacation, there will be some unhappy clients but …that’s it, most of them will understand. Besides that you are not required to offer support, an auto-responder will be ok. That’s the beauty of working freelance, you don’t have to ask for vacation or be at some hour at job or report what you did today (unless you are working already for some client than you can not leave :( )

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damojo says

I would do the auto-response and leave an away message on top of your profile page stating when you will be back and that all questions will be answered :)

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pezflash says

I normally kill them the day before departing. This means that in your return you need to look for new clients, but is the only way to ensure a complete relax while travelling.

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navigator says
I normally kill them the day before departing. This means that in your return you need to look for new clients, but is the only way to ensure a complete relax while travelling.

A little brutal, but effective :D

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ThemeProvince says
I normally kill them the day before departing. This means that in your return you need to look for new clients, but is the only way to ensure a complete relax while travelling.

I just called the police :D

Unfortunately I couldn’t find your address

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MoeHaydar says
I normally kill them the day before departing. This means that in your return you need to look for new clients, but is the only way to ensure a complete relax while travelling.

I think you killed a common client. He still didnt pay me. So technically now you owe me 10000000$

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flashedge says

I usually just finish all my projects in time and enjoy the holidays by switching off my phone, my email and whatever could bother me.

The option used by pez would be a great one, too bad that most of my customers are on the other side of the world. :D

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theRiviera says

Hi guys. Usually I email all my clients a month before my vacation period, to inform them about my holiday break. That way, we can both make the required adjustments for each project.

Then, I kill the phone with a big heavy stone!! :D

Cheers.

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