2108 posts
  • Has been part of the Envato Community for over 6 years
  • Taught a course or tutorial on Tuts+
  • Featured in the Envato Market Community podcast
  • Helped several times protecting Envato Market against copyright violations
+9 more
LanceSnider
says
Check out this previous post: http://activeden.net/forums/thread/this-is-a-little-bug/27941 :)

Crap, I never saw that thread. It’s important that bugs are reported to support rather than in the forums. Otherwise they’re not always seen. I’ll log this in for the devs right now.

736 posts fifty_tons and CodingJack
  • Elite Author: Sold more than $75,000 on Envato Market
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+5 more
ant_farm
says
Check out this previous post: http://activeden.net/forums/thread/this-is-a-little-bug/27941 :)
Crap, I never saw that thread. It’s important that bugs are reported to support rather than in the forums. Otherwise they’re not always seen. I’ll log this in for the devs right now.

I’ve been meaning to ask a question about sending messages to support. Why do we have to give our user name and email address when sending an email to support, as long as I’m logged into my account??

- 50

2108 posts
  • Has been part of the Envato Community for over 6 years
  • Taught a course or tutorial on Tuts+
  • Featured in the Envato Market Community podcast
  • Helped several times protecting Envato Market against copyright violations
+9 more
LanceSnider
says
Check out this previous post: http://activeden.net/forums/thread/this-is-a-little-bug/27941 :)
Crap, I never saw that thread. It’s important that bugs are reported to support rather than in the forums. Otherwise they’re not always seen. I’ll log this in for the devs right now.

I’ve been meaning to ask a question about sending messages to support. Why do we have to give our user name and email address when sending an email to support, as long as I’m logged into my account??

- 50

Uhhhh. Very good question. Looks like that’s another one to throw at the devs. :D

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