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RafaelOliveira says

Hi guys, can you help me with this simple question?

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JamiGibbs says

Hi Rafael,

They can send you a message from your author contact form. When you receive the email, it will automatically include a link that will show which item and license they purchased from you.

Also if they leave a comment on your item, you will see a “Purchased” banner on the corner of the comment.

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ThomGeskin says

One way to know, is when a buyer who has already purchased your file, leaves a comment on the item page. A purchased ribbon is displayed:

\\

Another way, is when you receive an e-mail sent through your profile contact form. After you click on the provided link, it will take you to a page where it mentions if the user has or has not purchased any of your files. In every e-mail there is a link like this:

If you need to verify that this user is a customer of yours, visit http://graphicriver.net/user/Dzinc?pm_key=brasileiro

Due to privacy issues, authors are not allowed to have access to, for example, a complete list of who purchased their files, as it is believed that some authors might abuse such privileged information to spam buyers.

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tsafi says

2 more Brazilian`s i never saw before , nice (:

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RafaelOliveira says

Thanks guys for the fast reply!!

Hey Tsafi! Brazilian rocks ;)

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maguiar01 says

2 more Brazilian`s i never saw before , nice (:

Então são 3 agora. :)

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Daniel_R says

or ask for the receipt..when I purchase an item..we also receive a receipt email confirmation

Helpful Information

  • Please read our community guidelines. Self promotion and discussion of piracy is not allowed.
  • Open a support ticket if you would like specific help with your account, deposits or purchases.
  • Item Support by authors is optional and may vary. Please see the Support tab on each item page.

Most of all, enjoy your time here. Thank you for being a valued Envato community member.

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