1 post
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Frankonus
says

Hi Themeforst,

Today I did a deposit and I purchased an wordpress theme. I wanna undo this? Is this possible? How can I do this?

Thanks!

4707 posts
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+3 more
charlie4282
Moderator
says

You can email support@envato.com but I think it is very unlikely especially the deposit side of things as there would be fees incurred in that

2040 posts Don't Worry, Be Happy
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FinalDestiny
says

If you downloaded it, I don’t think they will give you the money back, unless the theme is bugged or not working

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scottwills
Envato team
says

Thanks so much Charlie and FD for helping Frank out, much appreciated!

Hi Frank, our Support Team would be delighted to assist you. Would you please contact them by opening a Support Ticket. Unfortunately, we’re unable to directly assist with these kind of questions in the forums. We’ll lock this thread but we look forward to talking to you via the support system. Thanks for understanding! :)

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