1 post
  • Has been part of the Envato Community for over 1 year
  • Has collected 10+ items on Envato Market
  • Located in United States
Infinitybull
says

I’ve tried to use my vanilla visa gift card, but it won’t let me. Could any tell me if there is a way to do this?

5279 posts
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  • Helps us moderate the forums
  • Has been part of the Envato Community for over 6 years
  • Helped several times protecting Envato Market against copyright violations
+16 more
dtbaker
Moderator
says

Did both paypal and skrill options cause an error?

It might be best to contact support with any error messages: https://support.market.envato.com/hc/en-us/requests/new

34 posts
  • Has collected 10+ items on Envato Market
  • Has been part of the Envato Community for over 6 years
  • Has been a beta tester for an Envato feature
  • Located in Canada
+1 more
mayurj
says

I’m also having problems with this. I have previously used a Vanilla Mastercard and it worked fine. I was using Paypal.

34 posts
  • Has collected 10+ items on Envato Market
  • Has been part of the Envato Community for over 6 years
  • Has been a beta tester for an Envato feature
  • Located in Canada
+1 more
mayurj
says

OK, I just tried Skrill and it worked. I read online that if your address is new or unrecognized, it could cause a problem. Try going online to setup your address for Online transactions. If you are in USA use www.vanillavisa.com, and if you are in Canada (like me), use www.visaprepaidcanada.com. I had to fiddle with the address a few times before it went through. Too much trouble and I prefer Paypal. In future I will be using Mastercard instead.

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