1 post
  • 2 Years of Membership
  • Collector Level 2
  • United States
Infinitybull
says

I’ve tried to use my vanilla visa gift card, but it won’t let me. Could any tell me if there is a way to do this?

5441 posts
  • Author Level 11
  • Moderator
  • Winner
  • 6 Years of Membership
+20 more
dtbaker
Moderator
says

Did both paypal and skrill options cause an error?

It might be best to contact support with any error messages: https://support.market.envato.com/hc/en-us/requests/new

34 posts
  • Collector Level 3
  • 6 Years of Membership
  • Beta Tester
  • Canada
+1 more
mayurj
says

I’m also having problems with this. I have previously used a Vanilla Mastercard and it worked fine. I was using Paypal.

34 posts
  • Collector Level 3
  • 6 Years of Membership
  • Beta Tester
  • Canada
+1 more
mayurj
says

OK, I just tried Skrill and it worked. I read online that if your address is new or unrecognized, it could cause a problem. Try going online to setup your address for Online transactions. If you are in USA use www.vanillavisa.com, and if you are in Canada (like me), use www.visaprepaidcanada.com. I had to fiddle with the address a few times before it went through. Too much trouble and I prefer Paypal. In future I will be using Mastercard instead.

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