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kops says

calling the download file [themename-UNZIP-ME-FIRST] then in the root folder having nothing but a readme file with a simple 1-2-3 install guide.

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Dream-Theme says

I’m not a WordPress developer, but I’m sick of seeing these threads and I guarantee WP authors are sick of support requests for this.

How can ThemeForest end this problem for good?

The floor is yours…

Automatically close threads and comments containing this phrase and making autoreply with link to correspondent FAQ entry :D

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iHelp says


I’m not a WordPress developer, but I’m sick of seeing these threads and I guarantee WP authors are sick of support requests for this.

How can ThemeForest end this problem for good?

The floor is yours…
Automatically close threads and comments containing this phrase and making autoreply with link to correspondent FAQ entry :D

This thread would be closed then too ^^

+1 to sevenspark’s three options

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RafalBorowski says

How about a test for buyers? And I know what you gonna say they won’t do it because if someone has to pass a test (like we did as an authors) they would let it go and didn’t buy the theme.

But what if you let them register without test and when they buy a wordpress theme and click download button to actualy get the file they would have to fill this test. You could have it as simple as for example for WP themes question about the style.css, or for the HTML file a question like for example “Can I upload it to wordpress” (this would take care of dudes trying to run your html templates on WP) etc. After making all the questions correct account would remember your passed test and would not show it again on this type of files (for example if you buy more WP themes). Or maybe do just one test instead different one for different types of files… dunno what would be better.

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tommusrhodus says

@RafalBorowski—that creates a barrier to purchase though, and that’s the last thing a marketplace needs.

As sevenspark said, just split up the downloads, we have to upload a separate wordpress theme anyway, so it wouldn’t even add more workload to anyone, in fact, using the fact that we have to upload the wordpress theme separately to the main file anyway, implementing a ‘download theme only’ button could be backwards compatible without any extra uploads required…

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RafalBorowski says

@RafalBorowski—that creates a barrier to purchase though, and that’s the last thing a marketplace needs.

That’s why I suggested it AFTER the purchase – user would be motivated enough to usck up a little knowledge. ;)

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tommusrhodus says

That’s why I suggested it AFTER the purchase – user would be motivated enough to usck up a little knowledge. ;)

That’s still a barrier to purchase, no matter where you put a test in the pipeline people will hear about it and be put off by it, and again, the better solution is to simply split the download as suggested. :)

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FinalDestiny says

or add _unzip_first.zip at the end of the name, that’s a better solution

something like themeforest-4078841-ekho-unique-responsive-wordpress-theme_unzip_first.zip should make it self-explanatory.

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dekciw says

Imo, unzip_me_themeforest-id-themename.zip > themeforest-id-themename_unzip_me.zip

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