How can we follow Open Tickets at Support Center? Where is the link to see our previously opened tickets and ticket status?

May i ask very kindly how i can view the previously opened support tickets at support center?

I really do not believe in that there is no an interface to view the status of open tickets.

I am waiting for a 10 Minute Support Since 2 Days!

My Previous Forum Thread seems also removed.

If Envato is one of the biggest marketplace and when there is so much unemployment what is the reason that i am not getting a single answer from support?

Why does support center does not have an interface for us to follow our previously opened tickets?

Very Frustrated at my Second Purchase.

You can view the previously opened in your mail inbox, if you want to re-open just hit reply and reply.

Well, there was an interface but now they removed for some security reasons, maybe they will be back.

Typically support takes some ~2 days to respond, according to the complexity of the question.. Try tweet your ID to twitter.com/envato_support if you have a twitter account.

Very Frustrated at my Second Purchase… If frustrated purchase, if you have any item(purchased file) related questions you should contact the author of the file.

Hello JoomlaTemplateDeveloper,

We’ve responded to your support ticket. Thanks for your patience!

Hi All,

first of all thanks for replies, information and suggestions.

my issue solved and i really hope to have a control panel for tickets.

thanks…..

laranz said
Very Frustrated at my Second Purchase… If frustrated purchase, if you have any item(purchased file) related questions you should contact the author of the file.

Actually i am not frustrated the item but problem it is second time and i really not need.

ENVATO SUPPORT SOLVED THE ISSUE !!!! THANKS

Glad you got it fixed