I a m supposed to make a deposit for over what the them cost and then any money that I put in my account is non-refundable?
Why don’t you have $1, $5, tabs or better yet pay the exact amount of the them you wish to buy?
- Has been a member for 3-4 years
- Attended a Community Meetup
- Repeatedly Helped protect Envato Marketplaces against copyright violations
- Bought between 50 and 99 items
- Canada
- Community Ambassador
- Beta Tester
- Contributed a Tutorial to a Tuts+ Site
- Envato Staff
If you pay by PayPal you can buy the theme outright without making a deposit. You’ll just pay the $2 PayPal transaction fee. Thanks!
Do you need a PayPal account?
- Has been a member for 3-4 years
- Attended a Community Meetup
- Repeatedly Helped protect Envato Marketplaces against copyright violations
- Bought between 50 and 99 items
- Canada
- Community Ambassador
- Beta Tester
- Contributed a Tutorial to a Tuts+ Site
- Envato Staff
You’ll either need a PayPal account or a Credit Card you can use with PayPal.
http://support.envato.com/index.php?/Knowledgebase/Article/View/217/54/how-do-i-pay-for-items-on-the-marketplacesOk, now i messed up. It is the wrong theme. There was no way to verify your purchase on PP.
Can you swap it for me?
This is so frustrating!
You did not buy the theme directly right? You deposited funds first? Paypal would not verify the exact theme if you added funds to your account first. It would only verify the deposit to Themeforest
- Has been a member for 3-4 years
- Attended a Community Meetup
- Repeatedly Helped protect Envato Marketplaces against copyright violations
- Bought between 50 and 99 items
- Canada
- Community Ambassador
- Beta Tester
- Contributed a Tutorial to a Tuts+ Site
- Envato Staff
You’ll want to contact Support right away if you purchased the wrong theme – http://support.envato.com/index.php?/Tickets/Submit
I want to buy:
Enfinity Adaptive E commerce Portfolio WP theme by Pixedelic.
The one in my folder is Storefront.
Both are the same price.
Can you swap it?
Thanks.
- Has been a member for 3-4 years
- Attended a Community Meetup
- Repeatedly Helped protect Envato Marketplaces against copyright violations
- Bought between 50 and 99 items
- Canada
- Community Ambassador
- Beta Tester
- Contributed a Tutorial to a Tuts+ Site
- Envato Staff
You’ll need to contact Support.
How long do they take to respond?
I already contacted them.
