- Bought between 10 and 49 items
- Has been a member for 3-4 years
I’m in UK and on numerous occassions have tried depositing money on envanto.
It does not like my debit cards and the only credit card it likes is one of my mothers!
Tried both paypal and moneybookers.
Any advice – because I’m not happy! Got better things to do with my time.
Arh!
S
- Author was Featured
- Bought between 50 and 99 items
- Exclusive Author
- Has been a member for 3-4 years
- Item was Featured
- Referred between 50 and 99 users
- Repeatedly Helped protect Envato Marketplaces against copyright violations
- Sold between 250 000 and 1 000 000 dollars
If you already didnt, ask envato directly here, they will help you http://themeforest.net/support
- Bought between 100 and 499 items
- Exclusive Author
- Germany
- Has been a member for 3-4 years
- Referred between 10 and 49 users
do u have a prepaid credit card? btw: you can charge your moneybookers account with a lot of payment options
- Bought between 10 and 49 items
- Has been a member for 3-4 years
No don’t have pre-paid credit card.
Failed on five cards last night – two debit and two credit card tried both on paypal and moneybookers.
All have more than sufficient credit in them all.
Success on sixth with paypal and a credit card and a friends credit card. Paid them instead.
Hey ho.
At least I know which cards it will take now and which it keeps refusing for no apparent reason…just states that it cannot accept payment on the card…...
Just wondered it this was a regular/known issue – no point wasting more time in support.
Bought my wordpress site eventually and have 10 more to go!! What joy!
Sx
- Community Moderator
- United States
- Was featured in a podcast
- Attended a Community Meetup
- Author had a Free File of the Month
- Bought between 50 and 99 items
- Repeatedly Helped protect Envato Marketplaces against copyright violations
- Has been a member for 4-5 years
- Contributed a Tutorial to a Tuts+ Site
No don’t have pre-paid credit card.To answer your question, no, it’s not a “known issue”. All monetary transactions that occur on the site are handled either by moneybookers or PayPal, so this most likely was an issue with them and/or your credit cards, not Envato.Failed on five cards last night – two debit and two credit card tried both on paypal and moneybookers.
All have more than sufficient credit in them all.
Success on sixth with paypal and a credit card and a friends credit card. Paid them instead.
Hey ho.
At least I know which cards it will take now and which it keeps refusing for no apparent reason…just states that it cannot accept payment on the card…...
Just wondered it this was a regular/known issue – no point wasting more time in support.
Bought my wordpress site eventually and have 10 more to go!! What joy!
Sx
Please do contact support if you have any further issues or need assistance. Glad to hear you got it working 
- Bought between 50 and 99 items
- Exclusive Author
- Has been a member for 3-4 years
- Referred between 1 and 9 users
- Repeatedly Helped protect Envato Marketplaces against copyright violations
- United Kingdom
Sometimes ‘international’ transactions where the cardholder is not present – such as online – are held/stopped by the bank because it is viewed as an area of high fraud – or that was my understanding of it.
