So i submitted a file the other day and today it got soft rejected because the tutorial was in FLV which I have always done so I don’t know what the problem is now…But that’s not the main point: I just left for vacation and will be away from my computer for a week, how long do I have to improve my file?
I remember I saw somewhere on the forums about a guy having an item in soft rejection status for over a year or so. Haha. So I think you’re fine
yes , soft rejected file doesn’t remove until you delete it.
I thought that tutorials were allowed to be flv ? I read that somewhere here on vh a while back, and the reason given was that tutorials aren’t production files (which cannot be flv). Seems like an odd reason to soft reject… did I miss an update?
Exactly what i thought Andre, especially because i believe placdarms specifically told me thatvit shouls be flv. It would be nice to know if there has been an update.
Tutorials should be made in MP4 format.
- Exclusive Author
- Sold between 50 000 and 100 000 dollars
- Author was Featured
- Bought between 50 and 99 items
- Has been a member for 4-5 years
- Referred between 500 and 999 users
- Author had a File in an Envato Bundle
- Beta Tester
- Author had a Free File of the Month
Tutorials should be done in .mov .mp4 or flv format as far as i know, maybe you didnt render it correctly? I get soft rejected all the time last few files.. always forget the most obvious little things like watermark or formats.