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DOTonPAPER says

Now that we’re done, we were going to test it and found that the theme used doesn’t work on IE8. I understand that this is an old browser, but the agency that is my client is large, not up to date, and it’s not financially feasible for them to re-license all of their computers (they’re using a version of Windows that won’t allow for them to update to IE9 or 10).

Why don’t they install Chrome or Firefox or Opera? It’s free and they will have a better “surfing” experience 8-)

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organicbee says

If a theme is advertised as being IE8 compatible you should contact the author for them to fix it…. if it does work with IE8 as provided then changes you made must of broken it possibly.

Thats assuming there hasn’t been any modification that would cause it to break in IE8 via customization(which authors arent required to support).

On that note you took the client if your contract doesn’t state anything about browser support fix it and move on, if you aren’t capable of fixing it hire some to fix it. In all honesty you may want to picking up some freelance contacts that you can outsource things to if you aren’t capable of making the changes yourself.

2263 posts Bird is the word..
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jonathan01 says


Now that we’re done, we were going to test it and found that the theme used doesn’t work on IE8. I understand that this is an old browser, but the agency that is my client is large, not up to date, and it’s not financially feasible for them to re-license all of their computers (they’re using a version of Windows that won’t allow for them to update to IE9 or 10).
Why don’t they install Chrome or Firefox or Opera? It’s free and they will have a better “surfing” experience 8-)

If you’ve never worked in a corporate environment it’s not about installing another browser – they have legacy systems that require certain browsers, run only Microsoft products because they believe the .net graduate in the IT department when he says everything has to be Microsoft etc – it’s just not that simple.

Therefore you should check out all this stuff before offering a contract and actually finding out what the clients expectations and technical requirements are before creating anything for them.

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houmedia says

I’ve tried to get the whole thing sourced out, in fact, this project started out with me paying someone to code a custom theme from a PSD I created. It was horrible. Then I just went ahead and styled and existing theme (something I’ve literally had very little trouble doing in the 6.5 years I’ve done this full time). I’m all for outsourcing to specialist, but I’ve had bad experiences in the past.

In response to:


If a theme is advertised as being IE8 compatible you should contact the author for them to fix it…. if it does work with IE8 as provided then changes you made must of broken it possibly.

Thats assuming there hasn’t been any modification that would cause it to break in IE8 via customization(which authors arent required to support).

On that note you took the client if your contract doesn’t state anything about browser support fix it and move on, if you aren’t capable of fixing it hire some to fix it. In all honesty you may want to picking up some freelance contacts that you can outsource things to if you aren’t capable of making the changes yourself.
2263 posts Bird is the word..
    Has referred 200+ members Has sold $500,000+ on Envato Market Has been a beta tester for an Envato feature Has collected 100+ items on Envato Market
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jonathan01 says

So are you saying the edits you made broke the theme and now you need someone to fix them? I thought from your original message you were saying the theme is broke as supplied and doesn’t work in IE8 as advertised…

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