ThemeForest

How to fix "Broken Theme/Stylesheet Missing WordPress" Theme Issues

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Jordan_M says

Hi everyone!

Support frequently gets refund requests from WordPress theme buyers who believe that the theme which they have purchased is broken because they get a “Broken Theme/Stylesheet Missing WordPress” error when uploading or activating the theme on their WordPress installation.

These errors generally occur because the theme has been installed incorrectly.

Our moderator & support extraordinaire Drew (CreatingDrew) has created a really helpful screencast & article which clearly & simply explains how to solve this problem if you’re having problems.

You can find the full article & screencast here: http://wiki.envato.com/buying/support-buying/solving-broken-theme-issues/

Share the news with your buyers if you’re an author! :-)

Posted 2 years ago Permalink
Jordan_M is an Envato staff member
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stmcan says

Thank you for this, you’ve just saved my hours :) I’m getting a lot emails about this issue everyday.

Great job!!

Posted 2 years ago Permalink
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Ivor says

Great job as always guys thanks a lot :)

Posted 2 years ago Permalink
Ivor is an Envato staff member
1233 posts Chris Robinson
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contempoinc says

Nice work, definitely going to save a lot of emails

Posted 2 years ago Permalink
2420 posts Customer Service Manager aka SuperDrew
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CreatingDrew says

Glad you guys like it, I hope it proves to be useful ;)

Posted 2 years ago Permalink
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mladenberakovic says

Great, thanks a lot Drew.

:)

Posted 2 years ago Permalink
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cudazi says

Thank you Drew! I can’t tell you how many times I’ve answered that “issue” :)

Posted 2 years ago Permalink
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mlando says
Thank you Drew! I can’t tell you how many times I’ve answered that “issue” :)

+1

Posted 2 years ago Permalink
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der says

Excellent addition Drew, Thank you so much!

Posted 2 years ago Permalink
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epicera says

Bookmark, bookmark, bookmark. I’ll be using this link in the future :) Can’t tell ya how many times I’m hit up for support for this issue.

Posted 2 years ago Permalink
epicera is an Envato staff member
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