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squaredWeb says

I’m very new to this, what if the theme doesn’t have a “www” folder, what do I look for?

Usually the folder you are looking for is either named “www” or just with the themename itself. In the rare case its named completely different just look in each of the folders and the one with a style.css file inside it is the one you have to upload.

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starshade says

Hi everyone!

Support frequently gets refund requests from WordPress theme buyers who believe that the theme which they have purchased is broken because they get a “Broken Theme/Stylesheet Missing WordPress” error when uploading or activating the theme on their WordPress installation.

These errors generally occur because the theme has been installed incorrectly.

Our moderator & support extraordinaire Drew (CreatingDrew) has created a really helpful screencast & article which clearly & simply explains how to solve this problem if you’re having problems.

You can find the full article & screencast here: http://wiki.envato.com/buying/support-buying/solving-broken-theme-issues/

Share the news with your buyers if you’re an author! :-)

I can’t find this video anymore. I have linked the buyers for years to that video but now it’s gone. Could anyone please point me to its location ?

1043 posts It's in the pipeline!
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purethemes says

+1 where is it? it was the most important page from wiki ;)

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laranz says
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starshade says
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digitalimpact says

Can a mod be so kind to update Jordan’s initial post with the correct link, please? :)

It’s the Envato page I Google the most, I figure I’m not the only one :P

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organicbee says

Can a mod be so kind to update Jordan’s initial post with the correct link, please? :) It’s the Envato page I Google the most, I figure I’m not the only one :P

or better yet have a developer throw the proper redirect on it so the old link will still work ;-)

EDIT : grammer fail

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Kriesi says


Can a mod be so kind to update Jordan’s initial post with the correct link, please? :) It’s the Envato page I Google the most, I figure I’m not the only one :P
or better yet have a developer through the proper redirect on it so the old link will still work ;-)

+1

I need this link working :):)

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sevenspark Moderator says

Original post/link updated :)

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laranz says

EDIT : grammer fail

Yes “grammer” failed :P

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