How to fix "Broken Theme/Stylesheet Missing WordPress" Theme Issues

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squaredWeb
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I’m very new to this, what if the theme doesn’t have a “www” folder, what do I look for?

Usually the folder you are looking for is either named “www” or just with the themename itself. In the rare case its named completely different just look in each of the folders and the one with a style.css file inside it is the one you have to upload.

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starshade
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Hi everyone!

Support frequently gets refund requests from WordPress theme buyers who believe that the theme which they have purchased is broken because they get a “Broken Theme/Stylesheet Missing WordPress” error when uploading or activating the theme on their WordPress installation.

These errors generally occur because the theme has been installed incorrectly.

Our moderator & support extraordinaire Drew (CreatingDrew) has created a really helpful screencast & article which clearly & simply explains how to solve this problem if you’re having problems.

You can find the full article & screencast here: http://wiki.envato.com/buying/support-buying/solving-broken-theme-issues/

Share the news with your buyers if you’re an author! :-)

I can’t find this video anymore. I have linked the buyers for years to that video but now it’s gone. Could anyone please point me to its location ?

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purethemes
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+1 where is it? it was the most important page from wiki ;)

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laranz
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starshade
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digitalimpact
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Can a mod be so kind to update Jordan’s initial post with the correct link, please? :)

It’s the Envato page I Google the most, I figure I’m not the only one :P

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organicbee
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Can a mod be so kind to update Jordan’s initial post with the correct link, please? :) It’s the Envato page I Google the most, I figure I’m not the only one :P

or better yet have a developer throw the proper redirect on it so the old link will still work ;-)

EDIT : grammer fail

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Kriesi
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Can a mod be so kind to update Jordan’s initial post with the correct link, please? :) It’s the Envato page I Google the most, I figure I’m not the only one :P
or better yet have a developer through the proper redirect on it so the old link will still work ;-)

+1

I need this link working :):)

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sevenspark
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Original post/link updated :)

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laranz
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EDIT : grammer fail

Yes “grammer” failed :P

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