55 posts If i fail, i try again, and again , and again ....
  • Had an item that was trending
  • Has sold $250,000+ on Envato Market
  • Has referred 10+ members
  • Attended one of our Meetups around the world
+5 more
Opal_WP
says

Hello everyone
I want to know how to check users who purchased your product or did not.
What can i do to check this.
Please send me your link or guide from forums or another ( i think a lot of authors asked about it before but i can not find it )
Current i only can check if customers send me message then Themeforest email to me like that : http://www.screencast.com/t/6vxlEP21rp
After click that link you will see : http://www.screencast.com/t/Ry9ciGnimSLq
How to always see that when go to profile of our customers?
I are really appreciate your help.
Thanks and have a nice day!

683 posts
  • Has been part of the Envato Community for over 4 years
  • Has sold $10,000+ on Envato Market
  • Has collected 10+ items on Envato Market
  • Sells items exclusively on Envato Market
ChapterThemes
says

You can’t – only when they email you.

77 posts
  • Has been part of the Envato Community for over 1 year
  • Has collected 1+ items on Envato Market
  • Has sold $10,000+ on Envato Market
  • Sells items exclusively on Envato Market
+1 more
magethemes
says

You can always ask for Purchase Code.

55 posts If i fail, i try again, and again , and again ....
  • Had an item that was trending
  • Has sold $250,000+ on Envato Market
  • Has referred 10+ members
  • Attended one of our Meetups around the world
+5 more
Opal_WP
says

You can always ask for Purchase Code.

Dear Sir, You can provide another Purchase Code. Somebody can help me with check Purchase Code ? Thanks

1883 posts The Last Man Standing
  • Had an item that became a weekly top seller
  • Has sold $125,000+ on Envato Market
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  • Helps us moderate the forums
+11 more
ImanGM
Moderator
says

Hi,

You may install dashboard plus and validate purchase codes right from your account dashboard.

Hope this helps.

Cheers,
Iman

77 posts
  • Has been part of the Envato Community for over 1 year
  • Has collected 1+ items on Envato Market
  • Has sold $10,000+ on Envato Market
  • Sells items exclusively on Envato Market
+1 more
magethemes
says


You can always ask for Purchase Code.
Dear Sir, You can provide another Purchase Code. Somebody can help me with check Purchase Code ? Thanks

Just use this link [link removed]

then replace [removed].json name of file with purchase code that is sent to you from your client, so its now your-client-purchase-code.json and it will output your clients purchase data.

This is simple and manual way to check it, works fine until you don’t have a lot of customer support requests.

Hope it helps ! :)

197 posts
  • Has been part of the Envato Community for over 1 year
  • Sells items exclusively on Envato Market
Cocomero
says

This is actually a good question.

Is it allowed to include some code in theme to track hosts that have our themes installed on?

Something like automatic request to some API on my host or automatic email sending information about customer (or pirate) host and IP that just installed our theme?

It could be hidden somewhere in PHP or JS code.

449 posts Mad Dog
  • Became a Top 20 Author of the Month
  • Had an item that was trending
  • Had an item that became a weekly top seller
  • Power Elite Author: Sold more than $1M on Envato Market
+8 more
mad_dog
says



You can always ask for Purchase Code.
Dear Sir, You can provide another Purchase Code. Somebody can help me with check Purchase Code ? Thanks

Just use this link [link removed] then replace [removed].json name of file with purchase code that is sent to you from your client, so its now your-client-purchase-code.json and it will output your clients purchase data.

This is simple and manual way to check it, works fine until you don’t have a lot of customer support requests.

Hope it helps ! :)



You can always ask for Purchase Code.
Dear Sir, You can provide another Purchase Code. Somebody can help me with check Purchase Code ? Thanks

Just use this link [link removed] then replace [removed].json name of file with purchase code that is sent to you from your client, so its now your-client-purchase-code.json and it will output your clients purchase data.

This is simple and manual way to check it, works fine until you don’t have a lot of customer support requests.

Hope it helps ! :)

Do not post your API key, it is not secure

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