IndustrialThemes
IndustrialThemes Recent Posts Threads Started
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IndustrialThemes
says

Recently one of my older themes that was not compatible with WP3 .0+ was soft disabled. I have since updated it and now I want to get the new version up so the item can start selling again. However I have no idea how to do this. I don’t want to upload it as a brand new item because A ) it’s not and B ) I don’t want to have to fill in all the item description info again. Anyone else been here before, and if so, how did you get the theme back up to the marketplaces? Thanks!

P.S. The soft disable notification email from Siddharth did not explain how to do this and is not repliable.

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CodeElite
says

IMO I think you just need update it, once it approved it will available for sell again

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doru
says
IndustrialThemes
IndustrialThemes Recent Posts Threads Started
155 posts
  • Became a Top 20 Author of the Month
  • Had an item that was trending
  • Has sold $750,000+ on Envato Market
  • Has been part of the Envato Community for over 6 years
+8 more
IndustrialThemes
says

this should apply just fine http://support.envato.com/index.php?/Knowledgebase/Article/View/127/0/soft-rejections

Appreciate the link! However it won’t work because I didn’t receive an email with a link to edit the file. I don’t know how to access the item on ThemeForest. Anyone else ever had anything get soft disabled?

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Graphic-Studio
Moderator
says

Go to the item. Should be a HIDDEN TAB on your Dashboard.

should be an EDIT tab at TOP .

Add your new files there . . . tell the Reviewer what you changed.

IndustrialThemes
IndustrialThemes Recent Posts Threads Started
155 posts
  • Became a Top 20 Author of the Month
  • Had an item that was trending
  • Has sold $750,000+ on Envato Market
  • Has been part of the Envato Community for over 6 years
+8 more
IndustrialThemes
says

Go to the item. Should be a HIDDEN TAB on your Dashboard.

should be an EDIT tab at TOP .

Add your new files there . . . tell the Reviewer what you changed.

Thank you so much! I had no idea about the Hidden tab.

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