IndustrialThemes
IndustrialThemes Recent Posts Threads Started
141 posts
  • Sold between 250 000 and 1 000 000 dollars
  • Elite Author
  • Has been a member for 5-6 years
  • Contributed a Tutorial to a Tuts+ Site
  • Referred between 10 and 49 users
  • Bought between 50 and 99 items
  • United States
+1 more
IndustrialThemes says

Recently one of my older themes that was not compatible with WP3 .0+ was soft disabled. I have since updated it and now I want to get the new version up so the item can start selling again. However I have no idea how to do this. I don’t want to upload it as a brand new item because A ) it’s not and B ) I don’t want to have to fill in all the item description info again. Anyone else been here before, and if so, how did you get the theme back up to the marketplaces? Thanks!

P.S. The soft disable notification email from Siddharth did not explain how to do this and is not repliable.

438 posts Don't be a HATER!
  • Exclusive Author
  • Elite Author
  • Sold between 100 000 and 250 000 dollars
  • Bought between 10 and 49 items
  • Referred between 10 and 49 users
  • Won a Competition
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Has been a member for 4-5 years
webinpixels says

IMO I think you just need update it, once it approved it will available for sell again

7177 posts
  • Exclusive Author
  • Has been a member for 5-6 years
  • Sold between 10 000 and 50 000 dollars
  • Envato Studio (Microlancer) Beta Tester
  • Beta Tester
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Author had a Free File of the Month
  • Bought between 50 and 99 items
  • Referred between 10 and 49 users
+1 more
doru says
IndustrialThemes
IndustrialThemes Recent Posts Threads Started
141 posts
  • Sold between 250 000 and 1 000 000 dollars
  • Elite Author
  • Has been a member for 5-6 years
  • Contributed a Tutorial to a Tuts+ Site
  • Referred between 10 and 49 users
  • Bought between 50 and 99 items
  • United States
+1 more
IndustrialThemes says

this should apply just fine http://support.envato.com/index.php?/Knowledgebase/Article/View/127/0/soft-rejections

Appreciate the link! However it won’t work because I didn’t receive an email with a link to edit the file. I don’t know how to access the item on ThemeForest. Anyone else ever had anything get soft disabled?

2097 posts
  • Has been a member for 5-6 years
  • Exclusive Author
  • Author had a Free File of the Month
  • Bought between 100 and 499 items
  • Referred between 10 and 49 users
  • Sold between 1 000 and 5 000 dollars
Graphic-Studio says

Go to the item. Should be a HIDDEN TAB on your Dashboard.

should be an EDIT tab at TOP .

Add your new files there . . . tell the Reviewer what you changed.

IndustrialThemes
IndustrialThemes Recent Posts Threads Started
141 posts
  • Sold between 250 000 and 1 000 000 dollars
  • Elite Author
  • Has been a member for 5-6 years
  • Contributed a Tutorial to a Tuts+ Site
  • Referred between 10 and 49 users
  • Bought between 50 and 99 items
  • United States
+1 more
IndustrialThemes says

Go to the item. Should be a HIDDEN TAB on your Dashboard.

should be an EDIT tab at TOP .

Add your new files there . . . tell the Reviewer what you changed.

Thank you so much! I had no idea about the Hidden tab.

by
by
by
by
by
by