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ThemeFog says

Hi, this is my second post about this error. This very common problem when I want to download themeforest item I bought. Here is the error I get http://prntscr.com/44qeq4. Please help me. I wanna get ride of this problem.

Regards Khokon

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contrastblack Envato team says

Hello,

As Iman suggested in the previous thread you opened, this is most likely an ISP related issue. For further assistance, you will need to open a ticket via our Support System.

Thanks!

Helpful Information

  • Please read our community guidelines. Self promotion and discussion of piracy is not allowed.
  • Open a support ticket if you would like specific help with your account, deposits or purchases.
  • Item Support by authors is optional and may vary. Please see the Support tab on each item page.

Most of all, enjoy your time here. Thank you for being a valued Envato community member.

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