ThemeForest

(Locked) I am very upset with Envato Support and Reviewer !

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SBJEWEL says

It’s now 11 days .... :sick: still didn’t get any support from Support Team and didn’t get any feedback for my rejection from my reviewer. :( What’s wrong ? Anyone having this kind of problem before ? Thanks for your support. :)

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miseld says

Can you provide more details? Did you try to contact support via Twitter

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aaranmcguire says

have you checked your spam box? 11 days is a long time and when i have had problem they have said why.

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DPereyra says

You should try with Twitter, they say that is faster.

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SBJEWEL says
miseld said
Can you provide more details? Did you try to contact support via Twitter

Yes i did. I tweet 2 times But nothing happened ! I think they don’t like me ! :P

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SBJEWEL says
aaranmcguire said
have you checked your spam box? 11 days is a long time and when i have had problem they have said why.

Yes… always. nothing !

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miseld says
SBJEWEL said
miseld said
Can you provide more details? Did you try to contact support via Twitter
Yes i did. I tweet 2 times But nothing happened ! I think they don’t like me ! :P

Can you send me email that you get from reviewer? Maybe it’s about quality standards?

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SBJEWEL says
DPereyra said
You should try with Twitter, they say that is faster.

I think it’s wrong ! It’s now 11 days… Can you believe that ! :shocked:

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SBJEWEL says
miseld said
SBJEWEL said
miseld said
Can you provide more details? Did you try to contact support via Twitter
Yes i did. I tweet 2 times But nothing happened ! I think they don’t like me ! :P
Can you send me email that you get from reviewer? Maybe it’s about quality standards?

Here it is…...

This File Did Not Meet Our Criteria

Unfortunately this file does not meet GraphicRiver’s stringent aesthetic guidelines and cannot be approved. To see the current standards on design and quality, see the last standards announcement: ttp://graphicriver.net/forums/thread/important-new-quality-standards-on-graphicriver/35094 Please consider familiarizing yourself with the quality of the files already accepted in the GraphicRiver library and try to emulate or surpass the quality you already see in GraphicRiver with any future submissions. If you would like feedback from your peers on improving your file, please visit the Item Discussion forum. (http://graphicriver.net/forums/topic/item-discussion/50 )

Thanks for submitting your content to GraphicRiver,

3386 posts
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miseld says

Make better quality of your files. That’s it… Sorry…

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