2 posts
  • Has been part of the Envato Community for over 1 year
Grobey
says

I tried but it still error “We’re sorry, but we can not send your payment right now.” Please help me quickly so that I can buy the theme.

Thanks!

1360 posts
  • Had an item that became a weekly top seller
  • Has been part of the Envato Community for over 4 years
  • Has sold $40,000+ on Envato Market
  • Has been a beta tester for an Envato feature
+5 more
Smartik
says

You can send a ticket to support or a quick message on twitter. All links are in footer. Anyways I flag this thread for staff reply. ;)

4378 posts
  • Has referred 10+ members
  • Has been a beta tester for an Envato feature
  • Has collected 10+ items on Envato Market
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+7 more
Dzinc
says

Hi Grobey, I’m sorry to hear you are currently having issues making a deposit. As Smartik kindly suggested above, please open a support ticket and support staff will be glad to assist. Your patience is appreciated.

2 posts
  • Has been part of the Envato Community for over 1 year
Grobey
says

Hi Grobey, I’m sorry to hear you are currently having issues making a deposit. As Smartik kindly suggested above, please open a support ticket and support staff will be glad to assist. Your patience is appreciated.

Ticket ID: MDD-869-49001 Subject: I can not deposit into the account? Department: Payment Issue

Pls help me!

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