266 posts
    Has been part of the Envato Community for over 4 years Has sold $10,000+ on Envato Market Has been a beta tester for an Envato feature Has collected 50+ items on Envato Market
+2 more
girlscancode says

Hello,

I’m wondering why I can not seem to be able to rate 2 of my purchased photodune items:

This seems to be happening only on Photodune. I have tried with different occasions to rate those specific 2 items, but I haven’t succeeded, it just shows a “loading” icon in the bottom left part and then nothing. It isn’t a big deal, but being an author myself, I know how important a small little rating is.

Thank you for your support!
Best,
Gabriela

5336 posts
    Member of the Envato Team Has been part of the Envato Community for over 4 years Located in Canada Joined us in one of our Envato Live Events
+12 more
KingDog Envato team says

Very strange. Have you contacted Support about it yet?

2666 posts
    Member of the Envato Team Joined an Envato Football competition Won a competition Contributed a blog post
+16 more
scottwills Envato team says

Hi Gabriela,

This must have been a bug as it was happening to me too. But it now appears to have been fixed as I am now able to rate files that was previously not saving the ratings I was giving photos. Try again and let us know if it works for you too, thanks! :)

by
by
by
by
by
by