- Bought between 50 and 99 items
- Exclusive Author
- Has been a member for 3-4 years
- Microlancer Beta Tester
- Sold between 5 000 and 10 000 dollars
- United States
Hello,
I’m wondering why I can not seem to be able to rate 2 of my purchased photodune items:
This seems to be happening only on Photodune. I have tried with different occasions to rate those specific 2 items, but I haven’t succeeded, it just shows a “loading” icon in the bottom left part and then nothing. It isn’t a big deal, but being an author myself, I know how important a small little rating is.
Thank you for your support!
Best,
Gabriela
- Has been a member for 3-4 years
- Attended a Community Meetup
- Repeatedly Helped protect Envato Marketplaces against copyright violations
- Bought between 50 and 99 items
- Canada
- Community Ambassador
- Beta Tester
- Contributed a Tutorial to a Tuts+ Site
- Envato Staff
Very strange. Have you contacted Support about it yet?
- Microlancer Beta Tester
- Envato Staff
- Site Manager
- Has been a member for 6-7 years
- United Kingdom
- Bought between 100 and 499 items
- Sold between 10 000 and 50 000 dollars
- Exclusive Author
- Attended a Community Meetup
Hi Gabriela,
This must have been a bug as it was happening to me too. But it now appears to have been fixed as I am now able to rate files that was previously not saving the ratings I was giving photos. Try again and let us know if it works for you too, thanks! 
