3 posts
  • Has been part of the Envato Community for over 3 years
  • Sells items exclusively on Envato Market
  • Located in Indonesia
nyomanF says

Dear friends,

I have signed up an account around a year ago (I already pass the quiz). But when i want to submit my artwork, it doesn’t work. Please anybody can help me?

3197 posts
  • Has referred 1000+ members
  • Has sold $10,000+ on Envato Market
  • Has collected 50+ items on Envato Market
  • Participated in a focus group or interview to improve the user experience on Envato Market
+11 more
ThomGeskin says

Hi nyomanF, could you please provide some more details. Do you see an error message? Are you able to see the Upload an item box, in your Author Dashboard?

177 posts
  • Has referred 1000+ members
  • Has sold $5,000+ on Envato Market
  • Has been a beta tester for an Envato feature
  • Has collected 10+ items on Envato Market
+5 more
DragonSigh says

What exactly is not working? Did you already read the knowledgebase (General File Preparation Guidelines & A step-by-step guide to the upload process)?

3 posts
  • Has been part of the Envato Community for over 3 years
  • Sells items exclusively on Envato Market
  • Located in Indonesia
nyomanF says

@DzincStudio and @DragonSigh: I have..and I already submit the title and description…however when i scrolled it down, there is “File” and what i have to do? I klick the arrow, on the left (down)..nothing show up. Does it supposed to the location of the file? Need help please guys..

3197 posts
  • Has referred 1000+ members
  • Has sold $10,000+ on Envato Market
  • Has collected 50+ items on Envato Market
  • Participated in a focus group or interview to improve the user experience on Envato Market
+11 more
ThomGeskin says

Ok, after completing the Name & Description, you will need to upload the required files below. Simply click the Choose File button, and choose the appropriate files from your computer:

  • Image Preview
  • Thumbnail
  • Main File

After the files are successfully uploaded, they will become visible in a drop-down list for you to select. If you are having trouble uploading via site, try uploading via FTP.

3 posts
  • Has been part of the Envato Community for over 3 years
  • Sells items exclusively on Envato Market
  • Located in Indonesia
nyomanF says

I couldn’t find “choose file” button..what should I do?

3197 posts
  • Has referred 1000+ members
  • Has sold $10,000+ on Envato Market
  • Has collected 50+ items on Envato Market
  • Participated in a focus group or interview to improve the user experience on Envato Market
+11 more
ThomGeskin says

That’s strange, the Choose File button should be visible:

Try a different browser. If you are still unable to see it, try uploading via FTP. If the issue persists, please Contact Support and include a link to this thread/post. Good luck.

Helpful Information

  • Please read our community guidelines. Self promotion and discussion of piracy is not allowed.
  • Open a support ticket if you would like specific help with your account, deposits or purchases.
  • Item Support by authors is optional and may vary. Please see the Support tab on each item page.

Most of all, enjoy your time here. Thank you for being a valued Envato community member.

Post Reply

Format your entry with some basic HTML. Read the Full Details, or here is a refresher:

<strong></strong> to make things bold
<em></em> to emphasize
<ul><li> or <ol><li> to make lists
<h3> or <h4> to make headings
<pre></pre> for code blocks
<code></code> for a few words of code
<a></a> for links
<img> to paste in an image (it'll need to be hosted somewhere else though)
<blockquote></blockquote> to quote somebody

:grin: :shocked: :cry: Complete List of Smiley Codes

by
by
by
by
by
by