3 posts
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bushavva says

I need to buy a theme and I want to deposit a prepaid credit to my themeforest account via skrill. But when I click Pay themeforest says “Sorry, we cannot complete your payment at this time”! Please help me, I need this theme ASAP!!!

Thank you !

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Dzinc says

Hi bushavva, I’m sorry to hear you are currently having issues using Skrill for marketplace deposits. Please create a support ticket, and our support staff will gladly look into it. Your patience is appreciated. Thanks.

3 posts
  • Has been part of the Envato Community for over 1 year
bushavva says

Hi Dzinc,

Thank you for your reply. I already created a support ticket yesterday, but they haven’t replied. I really need this fast, can you help me in any way?

Thank you !

4377 posts
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  • Has been a beta tester for an Envato feature
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Dzinc says

Hi again, have you tried using PayPal? Since it’s the weekend, you might have to wait until tomorrow for a reply, but in the meantime, you can try tweeting your ticket ID to @envato_support, requesting urgency.

Let us know if you suceed. Thanks!

3 posts
  • Has been part of the Envato Community for over 1 year
bushavva says

Unfortunately, my country doesn’t support pay pal, that’s why I use moneybookers.com for online purchasing.

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