- Has been a member for 0-1 years
I need to buy a theme and I want to deposit a prepaid credit to my themeforest account via skrill. But when I click Pay themeforest says “Sorry, we cannot complete your payment at this time”! Please help me, I need this theme ASAP!!!
Thank you !
- Envato Staff
- Community Ambassador
- Has been a member for 0-1 years
- Bought between 1 and 9 items
- Repeatedly Helped protect Envato Marketplaces against copyright violations
- Referred between 1 and 9 users
- Helped protect Envato Marketplaces against copyright violations
- Brazil
- Microlancer Beta Tester
Hi bushavva, I’m sorry to hear you are currently having issues using Skrill for marketplace deposits. Please create a support ticket, and our support staff will gladly look into it. Your patience is appreciated. Thanks.
- Has been a member for 0-1 years
Hi Dzinc,
Thank you for your reply. I already created a support ticket yesterday, but they haven’t replied. I really need this fast, can you help me in any way?
Thank you !
- Envato Staff
- Community Ambassador
- Has been a member for 0-1 years
- Bought between 1 and 9 items
- Repeatedly Helped protect Envato Marketplaces against copyright violations
- Referred between 1 and 9 users
- Helped protect Envato Marketplaces against copyright violations
- Brazil
- Microlancer Beta Tester
Hi again, have you tried using PayPal? Since it’s the weekend, you might have to wait until tomorrow for a reply, but in the meantime, you can try tweeting your ticket ID to @envato_support, requesting urgency.
Let us know if you suceed. Thanks!
- Has been a member for 0-1 years
Unfortunately, my country doesn’t support pay pal, that’s why I use moneybookers.com for online purchasing.
