When i try to buy a project or upgrade my credit i keep getting messages that i cannot proceed. Paypal tells me they cannot submit my request and should return to the webshop to try and pay another way.. skill does the same when i use ideal my bank says they cant submit the payment and i should try something else. But i dont have a credit card! I dont think it has something to do with the new webshop getting online because yesterday i had the same problems.. Who knows a solution asap?
- Attended a Community Meetup
- Community Ambassador
- Envato Staff
- Contributed a Blog Post
- Has been a member for 1-2 years
- Was featured in a podcast
- Repeatedly Helped protect Envato Marketplaces against copyright violations
- Grew a moustache for the Envato Movember competition
- Bought between 10 and 49 items
Hi marcellert, I’m sorry to hear you are currently having issues using Paypal for marketplace purchases. Please consider this simple solution, which has been proven successful to some.
If the problem persists, please be so kind to Contact Support and they’ll gladly help you out. Your patience and feedback are appreciated. Good luck.