2 posts
  • Has been part of the Envato Community for over 1 year
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marcellert says

When i try to buy a project or upgrade my credit i keep getting messages that i cannot proceed. Paypal tells me they cannot submit my request and should return to the webshop to try and pay another way.. skill does the same when i use ideal my bank says they cant submit the payment and i should try something else. But i dont have a credit card! I dont think it has something to do with the new webshop getting online because yesterday i had the same problems.. Who knows a solution asap?

Thanks!! :)

4377 posts
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+6 more
Dzinc says

Hi marcellert, I’m sorry to hear you are currently having issues using Paypal for marketplace purchases. Please consider this simple solution, which has been proven successful to some.

If the problem persists, please be so kind to Contact Support and they’ll gladly help you out. Your patience and feedback are appreciated. Good luck.

2 posts
  • Has been part of the Envato Community for over 1 year
  • Has collected 1+ items on Envato Market
marcellert says

Dzinc!

You just won the ‘Hero of the Day’ award… I followed the mobile instructions and I am downloading the file as we speak! THANK YOU SO MUCH!!!!!

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