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Freedom1 says

I’ve tried several times today to purchase the TouchSense theme but I can’t. I just purchased a plugin on another site with no problem…it must be a problem on your end.

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Landonw says

Are you getting an error? What’s happening?

Also, that’s not a very nice way to go about things – kind of like when a guy says his theme isn’t working – he installed 100 plugins and it works with the TwentyTen theme – so it must be something wrong with your theme.

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Freedom1 says

@landonw: Try to stay focused. I am just trying to find out how to purchase a theme that looks perfect for my needs. The message I get says “Your purchase of TouchSense – Multipurpose WordPress Theme was unable to be processed by paypal.” I thought it could be my paypal account and went and purchased a plug-in that I have been wanting to test that theory. I purchased the plug-in with no problem. I have never heard of moneybookers and therefor don’t trust them. I have tried to purchase this theme multipal times today.

Anyone have any useful replies?

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organicbee says
Freedom1 said
@landonw: Try to stay focused. I am just trying to find out how to purchase a theme that looks perfect for my needs. The message I get says “Your purchase of TouchSense – Multipurpose WordPress Theme was unable to be processed by paypal.” I thought it could be my paypal account and went and purchased a plug-in that I have been wanting to test that theory. I purchased the plug-in with no problem. I have never heard of moneybookers and therefor don’t trust them. I have tried to purchase this theme multipal times today. Anyone have any useful replies?

have you tried contacting support(note they are on a downtime atm)? also are you sure you click pay with paypal instead of paying with a credit?

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PixelBin says

1) Did you purchase the plug-in on CodeCanyon or some other place? 2) Do you have sufficient funds on your PayPal?

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Freedom1 says

@OrganicBeeMedia: Yes, I put in a ticket after I made the post. And yes I had to login with PayPal. I’ve been using PayPal for 5-6 years.

@AlexPascal: The plug-in was a WSO and was purchased off of the sellers website. I have plenty of funds.

Thanks for the reply’s! Hopefully support will be able to help.

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CoffeExpress says

Helo I just want to know what is a good payment method here?Thanks

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CoffeExpress says

Or is paypal good enough?Thanks for the advance reply.

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Medir says

I have been having the same issue for some days now…there was also another thread about this but i cannot find that thread anymore lolzz

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MightyFine says

Helpful Information

  • Please read our community guidelines. Self promotion and discussion of piracy is not allowed.
  • Open a support ticket if you would like specific help with your account, deposits or purchases.
  • Item Support by authors is optional and may vary. Please see the Support tab on each item page.

Most of all, enjoy your time here. Thank you for being a valued Envato community member.

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