I hate it when someone:
user: Can I have support
US: Yes please go to our support site
user: Thanks I will do that now
user: Tried to sign in but it states I cant because I have not purchased any item from you.
US: You will need to sign in using your Envato username in which you purchased your item.
user: Well actually my friend purchased it and I am doing the customisations on it.
US: Please ask your friend to sign up to support and then use their account.
user: I cant as he is away, look if you are not going to give support I will rate just 1 star.
US: Without the account which purchased the item we will not support sorry.
Do they not know we are not stupid, we know they did not purchase the item and we know “its a friends theme and I’m customising it” is not true!
I think that there is nothing worse than someone who asks support on a stolen item (which is probably the case here)... It happens too often !
You guys should create accounts on https://www.elto.comThey offer 30% for each referred user. It’s not much i know, but i’ve made a little over $400 in a year by just referring clients for custom tweaks.
Thanks Ruben I’ll take a look too
I usually send them to Microlancer but $400 is not bad
I don’t like it when a client wants me to create a one minute animation with a budget of $15.
@MarkoRadak: that was awesome, but painful to watch. LOL. It happens far too often IRL.
Doesn’t understand these sayings:
“IF IT ISN’T BROKE, THEN WHY FIX IT?”
“WE’VE ACCOMPLISHED A LOT, WE SHOULD TAKE THE WEEKEND OFF TO RECUPERATE”
“CHANGING THE PLUGINS & ICONS ON THE WEBSITE WILL COST EXTRA MONEY ON YOUR INVOICE”
“I’M PAYING YOU SO DON’T GET SMART”
“I THOUGHT YOU COULD DO THAT IN 1 MINUTE ON THIS SATURDAY MORNING”
“WE CAME TO YOU BECAUSE YOU SEEM NICE & THE OTHER DESIGNERS GOT UPSET WHEN WE TACKED ON EXTRA REVISIONS”
“New project, is it possible to complete by tomorrow?”
“Yes, send me the spec”
“Is that finished?”
“Still waiting for the spec which I asked you yesterday”
Long Silence…. After 6 months…
“Hope you can remember about this project. I tried this with another designer but he left it half done. Can you take care this…”
“I am happy to help you but I am busy for next 10 years”.
...doesn’t know what he/she wants
I usually experience this with start-up businesses and they suddenly believe they’re ideas are better once you show them a couple of your most creative drafts. Those are the ones that make me want to fall asleep and wake up in a room full of beautiful naked women kissing me. They’re the ones that make my heart beat fast when I get an email from them every single hour. And lastly they’re the ones that make me want to delete my website, FB, and twitter and never do graphic design again.
I’m not saying every project is suppose to be easy, but they’re not suppose to make you paranoid, depressed and sick to the stomach.