3042 posts
  • Author Level 1
  • Collector Level 3
  • Exclusive Author
  • Beta Tester
+2 more
TNL3542
says

hey guys im useing the same support system as envato is useing.. so i have a kayako api key.. how can i use it on my products ??

576 posts
  • Top Monthly Author
  • Trendsetter
  • Weekly Top Seller
  • Elite Author
+9 more
radykal
says

You installed a support system for the 2 audio files, you are selling?! Why?

971 posts
  • 6 Years of Membership
  • Author Level 5
  • Collector Level 4
  • Exclusive Author
EireStudio
says

Just stick to email/comments as you are not big enough to justify a support system.

3042 posts
  • Author Level 1
  • Collector Level 3
  • Exclusive Author
  • Beta Tester
+2 more
TNL3542
says

yeah i only have 2 files.. but will be uploading a whole lot more here soon.. and i have the software and i have the right to install it if i want to..

3042 posts
  • Author Level 1
  • Collector Level 3
  • Exclusive Author
  • Beta Tester
+2 more
TNL3542
says

You installed a support system for the 2 audio files, you are selling?! Why?

and i have supported you as a author and bought a few of your files

3042 posts
  • Author Level 1
  • Collector Level 3
  • Exclusive Author
  • Beta Tester
+2 more
TNL3542
says

so if anybody else has any rude comments .. keep them to yourself

2527 posts
  • 5 Years of Membership
  • Affiliate Level 2
  • Author Level 6
  • Beta Tester
+13 more
urbazon
says

so if anybody else has any rude comments .. keep them to yourself

I don’t see how they were rude. They were only asking a valid question – why go into trouble of installing a complex support system, if you (still) don’t have to. But I understand how it might seem rude, since they posted here without answering your question.

Unfortunately, I’m doing the same, as I don’t have an answer to your initial question. But I’m sure somebody who knows this stuff will come along and help.

971 posts
  • 6 Years of Membership
  • Author Level 5
  • Collector Level 4
  • Exclusive Author
EireStudio
says

Didn’t mean to be rude. I have just under 1,000 sales and I don’t need one yet. Just trying to save you some hassle pal.



You installed a support system for the 2 audio files, you are selling?! Why?
and i have supported you as a author and bought a few of your files
3439 posts
  • Author Level 4
  • Collector Level 2
  • Community Superstar
  • United States
+2 more
organicbee
says

You need to integrate it, or hire someone to integrate it with Envatos API http://wiki.kayako.com/display/DEV/Developer+Resources+Introduction

3042 posts
  • Author Level 1
  • Collector Level 3
  • Exclusive Author
  • Beta Tester
+2 more
TNL3542
says

well hope you find something that suites you :)

by
by
by
by
by
by