187 posts
  • Has referred 1+ members
  • Has sold $40,000+ on Envato Market
  • Has collected 10+ items on Envato Market
  • Located in Sri Lanka
+3 more
cryvfx
says

i upload 2 videohive project before few days.i think today it’s reviewed by videohive staff. but i didn’t get any review result e-mail from videohive.but i don’t know what happen to my item. i didn’t see any project in my portfolio.my author dashboard also empty.

already click Item review notifications also.

pl z videohive staff what happen to my item.

why not sell my uploaded item?

pl z rly…

4088 posts After Effects Templates
  • Has sold $125,000+ on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
  • Sells items exclusively on Envato Market
  • Helped several times protecting Envato Market against copyright violations
+9 more
miseld
says

Did you check “hidden” tab in dashboard? Maybe it’s soft rejected?

187 posts
  • Has referred 1+ members
  • Has sold $40,000+ on Envato Market
  • Has collected 10+ items on Envato Market
  • Located in Sri Lanka
+3 more
cryvfx
says

Did you check “hidden” tab in dashboard? Maybe it’s soft rejected?

yes i checked it but hidden project area also empty.. :(

532 posts
  • Sells items exclusively on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $250,000+ on Envato Market
  • Made it to the Authors' Hall of Fame
+8 more
steve314
says

Did you check your spam email folder? (in the case of a hard reject email…)

187 posts
  • Has referred 1+ members
  • Has sold $40,000+ on Envato Market
  • Has collected 10+ items on Envato Market
  • Located in Sri Lanka
+3 more
cryvfx
says

Did you check your spam email folder? (in the case of a hard reject email…)

I haven’t any e-mail in my spam folder.

532 posts
  • Sells items exclusively on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $250,000+ on Envato Market
  • Made it to the Authors' Hall of Fame
+8 more
steve314
says


Did you check your spam email folder? (in the case of a hard reject email…)
I haven’t any e-mail in my spam folder.
I think its best to contact support.
860 posts
  • Has sold $10,000+ on Envato Market
  • Sells items exclusively on Envato Market
  • Has been part of the Envato Community for over 3 years
  • Has referred 1+ members
+3 more
GrizzleFX
says

It’s probably being held by the review team for a second opinion or something of that nature.

1184 posts Making art out of nothing at all
  • Elite Author: Sold more than $75,000 on Envato Market
  • Won a competition
  • Made it to the Authors' Hall of Fame
  • Won a Most Wanted contest
+7 more
3Ddym
says

It’s probably being held by the review team for a second opinion or something of that nature.

Yep True

270 posts
  • Has referred 500+ members
  • Has sold $125,000+ on Envato Market
  • Has collected 50+ items on Envato Market
  • Member of the Envato Team
+9 more
placdarms
Envato team
says

I see that there are two items hard rejected 12 and 14 hours ago. if you believe all your setting are correct and you didn’t receive notification e-mail because of a bug in system – please contact support to solve the problem.

532 posts
  • Sells items exclusively on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $250,000+ on Envato Market
  • Made it to the Authors' Hall of Fame
+8 more
steve314
says

Just had the same issue. I got soft rejected but no e-mail came (not in my junk folder too). It’s probably a bug, I will contact support…

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