I have send you an email
I haven’t received it yet.
I opened this topic on the message of ivios, who told me this
“Dear Valued Customer,
Thank for your purchased, We received your ticket, Before we can process your request, please go to TF and ping to me a message such as: “I have send you an email ”. Then Our team will help you immediate.
One again, Thank a lot and sorry for this inconvenient.
Thank you for your e-mail! We’ll respond as soon as possible.