Hello everybody, I need a little help cos i’m new here. I uploaded this week a leather collection item. I received 4 soft rejections from 2 reviewers. I made 2 new previews 590, 1 new preview 80 and 1 new preview image set. I think that the latest previews i made are better than first version but the item was approved and shown in first version. I made a “Question to a Reviewer#202376” ticket in Envato Support but i’m not sure how it works indeed. Is there any possibility to change the preview of item and what i must do? I’d be very grateful if you help me.
It’s very easy to do that. First go to your item page (where you want to change preview image or thumbnail). Below your item name you will see some buttons
Item Details, FAQs, Comments, Edit, History
Now click on edit button
Now upload your preview image & thumbnail under this description (Update Item and Tags (requires review)
After uploading your preview image or thumbnail write a message to the Reviewer (that you want to change your preview images)
& again Submit Files for Review
I hope it helps..
Go to your Portfolio, choose one of your Items, click Edit, in there you can change or update your Main Preview, Image Thumbnail even Preview Image Set, you can upload the brand new.
And dont forget to tell reviewer what the changes that you have made