1147 posts
  • Has sold $10,000+ on Envato Market
  • Has been part of the Envato Community for over 2 years
  • Sells items exclusively on Envato Market
  • Has referred 100+ members
+2 more
TanyDi says

Hello everybody, I need a little help cos i’m new here. I uploaded this week a leather collection item. I received 4 soft rejections from 2 reviewers. I made 2 new previews 590, 1 new preview 80 and 1 new preview image set. I think that the latest previews i made are better than first version but the item was approved and shown in first version. I made a “Question to a Reviewer#202376” ticket in Envato Support but i’m not sure how it works indeed. Is there any possibility to change the preview of item and what i must do? I’d be very grateful if you help me.

863 posts
  • Made it to the Authors' Hall of Fame
  • Sells items exclusively on Envato Market
  • Has sold $40,000+ on Envato Market
  • Has been a beta tester for an Envato feature
+3 more
YD-LABS says

Hi TanyDi,

It’s very easy to do that. First go to your item page (where you want to change preview image or thumbnail). Below your item name you will see some buttons

Item Details, FAQs, Comments, Edit, History

Now click on edit button

Now upload your preview image & thumbnail under this description (Update Item and Tags (requires review)

After uploading your preview image or thumbnail write a message to the Reviewer (that you want to change your preview images)

& again Submit Files for Review

I hope it helps.. :)

1314 posts
  • Has sold $5,000+ on Envato Market
  • Has collected 1+ items on Envato Market
  • Located in Indonesia
  • Has been part of the Envato Community for over 3 years
+2 more
canimalition says

Go to your Portfolio, choose one of your Items, click Edit, in there you can change or update your Main Preview, Image Thumbnail even Preview Image Set, you can upload the brand new.

And dont forget to tell reviewer what the changes that you have made

Good Luck,

Canimalition

1147 posts
  • Has sold $10,000+ on Envato Market
  • Has been part of the Envato Community for over 2 years
  • Sells items exclusively on Envato Market
  • Has referred 100+ members
+2 more
TanyDi says

Thank you very much :) YD-LABS and Canimalition :) and lovely weekend !!!!!

Helpful Information

  • Please read our community guidelines. Self promotion and discussion of piracy is not allowed.
  • Open a support ticket if you would like specific help with your account, deposits or purchases.
  • Item Support by authors is optional and may vary. Please see the Support tab on each item page.

Most of all, enjoy your time here. Thank you for being a valued Envato community member.

Post Reply

Format your entry with some basic HTML. Read the Full Details, or here is a refresher:

<strong></strong> to make things bold
<em></em> to emphasize
<ul><li> or <ol><li> to make lists
<h3> or <h4> to make headings
<pre></pre> for code blocks
<code></code> for a few words of code
<a></a> for links
<img> to paste in an image (it'll need to be hosted somewhere else though)
<blockquote></blockquote> to quote somebody

:grin: :shocked: :cry: Complete List of Smiley Codes

by
by
by
by
by
by