1084 posts
  • Sold between 10 000 and 50 000 dollars
  • Has been a member for 2-3 years
  • Referred between 100 and 199 users
  • Bought between 10 and 49 items
  • Exclusive Author
  • Europe
TanyDi says

Hello everybody, I need a little help cos i’m new here. I uploaded this week a leather collection item. I received 4 soft rejections from 2 reviewers. I made 2 new previews 590, 1 new preview 80 and 1 new preview image set. I think that the latest previews i made are better than first version but the item was approved and shown in first version. I made a “Question to a Reviewer#202376” ticket in Envato Support but i’m not sure how it works indeed. Is there any possibility to change the preview of item and what i must do? I’d be very grateful if you help me.

831 posts
  • Sold between 10 000 and 50 000 dollars
  • Envato Studio (Microlancer) Beta Tester
  • Referred between 10 and 49 users
  • Has been a member for 3-4 years
  • Exclusive Author
YD-LABS says

Hi TanyDi,

It’s very easy to do that. First go to your item page (where you want to change preview image or thumbnail). Below your item name you will see some buttons

Item Details, FAQs, Comments, Edit, History

Now click on edit button

Now upload your preview image & thumbnail under this description (Update Item and Tags (requires review)

After uploading your preview image or thumbnail write a message to the Reviewer (that you want to change your preview images)

& again Submit Files for Review

I hope it helps.. :)

1313 posts
  • Indonesia
  • Has been a member for 3-4 years
  • Exclusive Author
  • Grew a moustache for the Envato Movember competition
  • Bought between 1 and 9 items
  • Sold between 5 000 and 10 000 dollars
canimalition says

Go to your Portfolio, choose one of your Items, click Edit, in there you can change or update your Main Preview, Image Thumbnail even Preview Image Set, you can upload the brand new.

And dont forget to tell reviewer what the changes that you have made

Good Luck,

Canimalition

1084 posts
  • Sold between 10 000 and 50 000 dollars
  • Has been a member for 2-3 years
  • Referred between 100 and 199 users
  • Bought between 10 and 49 items
  • Exclusive Author
  • Europe
TanyDi says

Thank you very much :) YD-LABS and Canimalition :) and lovely weekend !!!!!

by
by
by
by
by
by