66 posts
  • Has referred 10+ members
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+2 more
m-elgendy
says

wake up envato staff, your server almost break down, has not accepted files about 200mb. i tried to submit my work for 3 days and your support center is too slow. im talking about your severs, are you get it?

focus

1422 posts
  • Contributed a blog post
  • Has been part of the Envato Community for over 5 years
  • Has been a beta tester for an Envato feature
  • Has referred 10+ members
+7 more
Stylius
says

Somehow it reminded me of this: http://www.youtube.com/watch?v=JSEdBNslGOk :D

66 posts
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  • Located in Egypt
+2 more
m-elgendy
says

oh really !!! #angry

6772 posts
  • Member of the Envato Team
  • Has been part of the Envato Community for over 5 years
  • Located in Canada
  • Joined us in one of our Envato Live Events
+13 more
KingDog
Envato team
says

You have to be patient and go through Support to see if there is a problem on our side or something perhaps wrong with your ISP . We receive a ton of file submissions a day so if it was a problem with the server we would certainly hear about it. Thanks!

66 posts
  • Has referred 10+ members
  • Has sold $5,000+ on Envato Market
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  • Located in Egypt
+2 more
m-elgendy
says

actually the support is slow to give any answer, these problems happens only with large files. and I’ve also made some check to make sure its not the ISP , and its not. actually the support is slow to give any answer, these problem happens only with large files. and I’ve also made some check to make sure its not the ISP , and its not.

5465 posts The Dude Abides
  • Became a Top 20 Author of the Month
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+13 more
CodingJack
says
66 posts
  • Has referred 10+ members
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  • Has collected 10+ items on Envato Market
  • Located in Egypt
+2 more
m-elgendy
says

thanks for supporting me :(

8176 posts
  • Has sold $40,000+ on Envato Market
  • Had an item that was trending
  • Had an item that became a weekly top seller
  • Achieved the monthly Community Superstar Award
+8 more
doru
says

no need to contact support. you need an ftp program who support resume of upload and use that. Get filezilla

1 post
  • Has been part of the Envato Community for over 2 years
  • Has collected 1+ items on Envato Market
fredbuilds
says

” these problems happens only with large files.”

A well defined problem is already half solved.

Go smaller.

1905 posts YOU TOUCH IT YOU BUY IT
  • Had an item that became a weekly top seller
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  • Won a competition
+10 more
FRESHFACE
says

I have just tested the FTP upload with a 283MB file and it works for me. Are you on Mac or PC? What app did you use to upload it?

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