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m-elgendy
says

wake up envato staff, your server almost break down, has not accepted files about 200mb. i tried to submit my work for 3 days and your support center is too slow. im talking about your severs, are you get it?

focus

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Stylius
says

Somehow it reminded me of this: http://www.youtube.com/watch?v=JSEdBNslGOk :D

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m-elgendy
says

oh really !!! #angry

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KingDog
Envato team
says

You have to be patient and go through Support to see if there is a problem on our side or something perhaps wrong with your ISP . We receive a ton of file submissions a day so if it was a problem with the server we would certainly hear about it. Thanks!

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m-elgendy
says

actually the support is slow to give any answer, these problems happens only with large files. and I’ve also made some check to make sure its not the ISP , and its not. actually the support is slow to give any answer, these problem happens only with large files. and I’ve also made some check to make sure its not the ISP , and its not.

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CodingJack
says
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m-elgendy
says

thanks for supporting me :(

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doru
says

no need to contact support. you need an ftp program who support resume of upload and use that. Get filezilla

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fredbuilds
says

” these problems happens only with large files.”

A well defined problem is already half solved.

Go smaller.

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FRESHFACE
says

I have just tested the FTP upload with a 283MB file and it works for me. Are you on Mac or PC? What app did you use to upload it?

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