I purchased a theme which I need to update and it's now not being shown in my account

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Entrepreneur1 says

I purchased a theme which I need to update, The file and history purchase for this theme is now not being shown in my account. Here is my pp purchase transaction id: 6PH276757X501291B. Could you check to see if I have more than one account perhaps?

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gbs says

I purchased a theme which I need to update, The file and history purchase for this theme is now not being shown in my account. Here is my pp purchase transaction id: 6PH276757X501291B. Could you check to see if I have more than one account perhaps?

Hello there, you should submit a ticket to support here: http://support.envato.com/ . Good luck :)

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sevenspark Volunteer moderator says

If you check the confirmation email you received when you purchased the item it should show you the account name through which it was purchased :)

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Entrepreneur1 says

GBS & SEVENSPARK Both of you are much appreciated for your advice, thank you!!

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