(Locked) I submitted a ticket to Envato 2 weeks ago, where can I see the status of it?

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Cubell says

Like it says in the title, I submitted a ticket to Envato support and have not heard back from them at all. I didn’t save the ticket number, is it stored anywhere for me to follow up or see the status of the ticket?

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contrastblack Envato team says

Like it says in the title, I submitted a ticket to Envato support and have not heard back from them at all. I didn’t save the ticket number, is it stored anywhere for me to follow up or see the status of the ticket?

Hold on, looking into this now. I will be in touch shortly. Be sure to check your Spam folder as some replies tend to be re-routed there.

Thanks!

145 posts
  • Made it to the Authors' Hall of Fame
  • Had an item featured on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has collected 1+ items on Envato Market
+4 more
Cubell says

Ah! It was in the spam folder! D’oh! Thank you! Please close/delete this thread :)

2633 posts Community Team
  • Member of the Envato Team
  • Helped several times protecting Envato Market against copyright violations
  • Contributed a tutorial on Tuts+
  • Attended one of our Meetups around the world
+17 more
contrastblack Envato team says

Ah! It was in the spam folder! D’oh! Thank you! Please close/delete this thread :)

No worries! Glad to be of some help. Please disregard my email (the one I had sent out right before you posted here) :D

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