(Locked) I submitted a ticket to Envato 2 weeks ago, where can I see the status of it?

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Cubell says

Like it says in the title, I submitted a ticket to Envato support and have not heard back from them at all. I didn’t save the ticket number, is it stored anywhere for me to follow up or see the status of the ticket?

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contrastblack Staff says

Like it says in the title, I submitted a ticket to Envato support and have not heard back from them at all. I didn’t save the ticket number, is it stored anywhere for me to follow up or see the status of the ticket?

Hold on, looking into this now. I will be in touch shortly. Be sure to check your Spam folder as some replies tend to be re-routed there.

Thanks!

120 posts
  • Elite Author
  • Sold between 100 000 and 250 000 dollars
  • Exclusive Author
  • Referred between 10 and 49 users
  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
Cubell says

Ah! It was in the spam folder! D’oh! Thank you! Please close/delete this thread :)

2269 posts Community Team
  • Envato Staff
  • Community Ambassador
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Most Wanted Bounty Winner
  • Won a Competition
  • Microlancer Beta Tester
  • Beta Tester
  • Grew a moustache for the Envato Movember competition
+12 more
contrastblack Staff says

Ah! It was in the spam folder! D’oh! Thank you! Please close/delete this thread :)

No worries! Glad to be of some help. Please disregard my email (the one I had sent out right before you posted here) :D

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