(Locked) I submitted a ticket to Envato 2 weeks ago, where can I see the status of it?

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Cubell
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Like it says in the title, I submitted a ticket to Envato support and have not heard back from them at all. I didn’t save the ticket number, is it stored anywhere for me to follow up or see the status of the ticket?

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contrastblack
Envato team
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Like it says in the title, I submitted a ticket to Envato support and have not heard back from them at all. I didn’t save the ticket number, is it stored anywhere for me to follow up or see the status of the ticket?

Hold on, looking into this now. I will be in touch shortly. Be sure to check your Spam folder as some replies tend to be re-routed there.

Thanks!

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Cubell
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Ah! It was in the spam folder! D’oh! Thank you! Please close/delete this thread :)

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contrastblack
Envato team
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Ah! It was in the spam folder! D’oh! Thank you! Please close/delete this thread :)

No worries! Glad to be of some help. Please disregard my email (the one I had sent out right before you posted here) :D

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