i want to refund! pls refund this theme is not installed my sever. i try to many time.

587 posts
  • Has been part of the Envato Community for over 2 years
  • Sells items exclusively on Envato Market
AlexFjord says

As Travis explained you should contact the author here http://themeforest.net/item/business-finder-directory-listing-wordpress-theme/5443578/support and ask for their help installing the theme.

If you still want a refund you need to contact envato themselves as Chris mentioned http://support.envato.com/index.php?/Tickets/Submit

Please note – as laid out in the terms and conditions of themeforest, using the theme or not refunds will only be issued if there is a problem with the theme itself and it is broken in some way or not as described (for obvious reasons).

Given the theme has nearly 3K sales and an almost 5 star rating it seems likely that something else is causing your issue but again the first link above will take you to the author’s support forum where they will no doubt be able to help fix the problem

7 posts
  • Has collected 10+ items on Envato Market
pung05291 says

ok I codnt contact support team.

now i just know here is Public Forums

thanks to reply

673 posts
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+7 more
simonswiss says

Now how would envato feel with a big fat 1-star company rating along with this complain, with no opportunity to get back to this user?

This would be the exact feeling we get when we get when that happens..

1617 posts Chris Robinson
  • Located in United States
  • Has sold $500,000+ on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has been part of the Envato Community for over 6 years
+10 more
contempoinc says

Now how would envato feel with a big fat 1-star company rating along with this complain, with no opportunity to get back to this user? This would be the exact feeling we get when we get when that happens..

Huge +1, been discussed to death but the rating system needs to allow for us to reply back to buyers. Can’t stress this enough!

456 posts Yes We Can
  • Has been part of the Envato Community for over 1 year
  • Has referred 100+ members
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+4 more
CRIK0VA says

Now how would envato feel with a big fat 1-star company rating along with this complain, with no opportunity to get back to this user? This would be the exact feeling we get when we get when that happens..

I have a lot of similar situations.) +1

406 posts
  • Has referred 1+ members
  • Has sold $1,000+ on Envato Market
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+2 more
drsankarl says

Now how would envato feel with a big fat 1-star company rating along with this complain, with no opportunity to get back to this user? This would be the exact feeling we get when we get when that happens..

HE HE HE :)

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