404 posts
  • Has referred 1+ members
  • Has sold $100+ on Envato Market
  • Has collected 10+ items on Envato Market
  • Located in United Kingdom
+2 more
JackGriffiths
says

Hi,

According to my earnings page, I’ve made $4.30, but, according to the top (next to my account, bookmarks etc) I’ve only made $2.30. How come?

Thanks,

379 posts
  • Has referred 50+ members
  • Has sold $10,000+ on Envato Market
  • Had an item featured in an Envato Bundle
  • Has collected 10+ items on Envato Market
+9 more
MarcoSecchi
Envato team
says

Hi Oinkk, please contact support and they will take care of it.

marco

838 posts
  • Power Elite Author: Sold more than $1M on Envato Market
  • Won a competition
  • Made it to the Authors' Hall of Fame
  • Has sold $2M+ on Envato Market
+7 more
wpbakery
says
Hi,

According to my earnings page, I’ve made $4.30, but, according to the top (next to my account, bookmarks etc) I’ve only made $2.30. How come?

Thanks,

I had a similar issue and support solve it

404 posts
  • Has referred 1+ members
  • Has sold $100+ on Envato Market
  • Has collected 10+ items on Envato Market
  • Located in United Kingdom
+2 more
JackGriffiths
says

Hi,

Support have sorted it out. I must say, it was very quick. Almost an instant reply.

294 posts
  • Has been part of the Envato Community for over 6 years
  • Has referred 1+ members
  • Has sold $1,000+ on Envato Market
  • Has been a beta tester for an Envato feature
+4 more
PixeledArt
says
Hi, Support have sorted it out. I must say, it was very quick. Almost an instant reply.

LOL …I know…I sent like 4 support requests and they all got reviewed within 30mins

3868 posts Community Moderator
  • Helps us moderate the forums
  • Taught a course or tutorial on Tuts+
  • Located in Netherlands
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+9 more
Joost
Moderator
says
I had a similar issue and support solve it

Heard it from more people :o But support is awesome, as always :D

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