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MattMao says

I hate the rate system, Give me the low rate as I don’t help him to add a feature, but if I help him to add the features for free, He will not rate for the theme.

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digitalimpact says

Yeah, this is a long overdue, critical fix that Envato needs to take care of.

At the moment, buyers can blackmail authors, threatening with bad ratings for anything they wish. Surprised to see you have a gold paw and only now, you had this reality check…

A solution has been requested for so long, that I’m starting to think Envato has this popping up on their priority list just as often as that “Request Staff Reply” button works :(

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wickedpixel says

Has been discussed before. Since like forever. We asked for buyers to make reviews for every rate. Or for every bad rate. No conclusion.

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StevenGliebe says

I would like to see ratings require a comment, like Amazon and the WordPress.org theme/plugin directories. The ability for the author to follow-up comment on a review would be good too in case some clarification is necessary. Transparency would be very helpful both to the authors for improving items and to potential buyers. Reviews are just plain handy.

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StevenGliebe says

Half-star average ratings would be good too. As illustrated by the comic above, 4.0 stars is not nearly as impressive as 4.5 stars! Seriously.

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ChapterThemes says

Just tell people like that they should bugger off as they are indecent people who deserve nothing more.

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Patchesoft says

^ Unfortunately that doesn’t win you any potential buyers lol.

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ChapterThemes says

^ Unfortunately that doesn’t win you any potential buyers lol.

That’s not true. If you get mails from buyers with certain requests that just can’t be done for free you can politely reply why it can’t be done.

Then if they start mailing about bad ratings etc you should immediatly set them aside.

This won’t affect potential buyers, i can’t see why it would. And if such people going to spam your comment section or something you can flag them or just put in their ridiculous requests for everyone to see.

Luckily i never had to do that since most buyers are all lovely and understandable :)

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wiseguys says

1) mandatory feedback for a bad rating

2) showing exactly how many of each rating the item has (3 1-star ratings, 500 5-star ratings etc.)

But when?

- Chris

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rvision_ says

Half-star average ratings would be good too. As illustrated by the comic above, 4.0 stars is not nearly as impressive as 4.5 stars! Seriously.

+1

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