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justinfrench Envato team says

Transparency 3: Every rating requires a short review in order to justify it. There will be less ratings, but at least they will be accurate.

Yes, this is being considered.

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justinfrench Envato team says

Either introduce reputation, allow author to dispute bad ratings or get rid of the whole star thing and replace with a like system.

Yes, yes, yes and yes. All this is being considered. I’m curious what others think of “Like”. We can continue adding features onto the existing rating system, building and tuning something with increasing complexity, or we can start with a blank canvas and consider something far simpler (whilst trying to avoid the problems we have with the existing “simple” system).

Any other authors want to chime in on this?

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OriginalEXE says

Like system sounds cool.

Instead of measuring the negativity, let’s measure the positivity instead :)

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organicbee says

I think the like system is a bad idea

having a system similar to amazon’s I think would be more ideal, it would allow buyers to write review based on why they think it deserves X stars, but not only that it allows potential buyers to read why it was give a low(or high) rating

I think another area to focus is encourage/reminding users to rate an item either with a follow up email or a notice in the user dashboard

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justinfrench Envato team says




Hi folks, the rating system needs work, completely agreed. I’ve been listening, we will improve it. The more interesting question is “when?”. I’d love to give you an exact date, but I’ll only do that when I can be certain.
can you tell us what are you (dev team) doing meanwhile?
hilarious :))))))))))
Is not my intention to make fun. I’m just curios. Last year there was a thread explaining what the development team is working on and what are the plans for the next 6 or so months. they also said they will keep us informed periodically but looks like that that plan had been scraped.

This is a fair criticism. We’ll do better. In terms of our main focus, we’re still working on what we said we were working on (Item Support), but that’s a poor excuse for not going into more detail more often.

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Vasterad says

So, the main question now is when? :P

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justinfrench Envato team says

So, the main question now is when? :P

When will we start ratings? As stated above, I want Ratings to follow the current work in progress. As soon as I know for sure (when we actually start it), I’ll let the community know.

When will we update the community on our progress? I’ll do my best to make it happen this week.

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bitfade says

Yes, yes, yes and yes. All this is being considered. I’m curious what others think of “Like”. We can continue adding features onto the existing rating system, building and tuning something with increasing complexity, or we can start with a blank canvas and consider something far simpler (whilst trying to avoid the problems we have with the existing “simple” system).
Frankly ? Go for a like system. Not because better but, as you mentioned, it will be a lot simpler to implement and maybe we’ll have a chance to finally get rid of one of the most hated functions of envato marketplaces.
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Vasterad says

We hold you to his word. :)

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themebros says

Like system is not a good system. Both positive and negative feedback should be allowed.

Keep the star rating but add a required field for a textual review.

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