1 post
  • Has been part of the Envato Community for over 2 years
  • Has collected 1+ items on Envato Market
JohnMosby says

I’ve had a similar problem today. Downloaded the Screen Elements: News Package package, money taken, receipt sent to me… and then I get the ‘terms and conditions’ pop-up which refuses to accept the fact I’ve accepted it and I can’t progress further.

Very frustrating given that I’m on the clock with my project and have wasted the last two hours or so.

9 posts
  • Has collected 1+ items on Envato Market
  • Member of the Envato Team
  • Located in Australia
  • Helped several times protecting Envato Market against copyright violations
+4 more
Peter_Tsipas Envato team says

Thank you everyone for the feedback on our new Marketplaces and Author Terms. I just wanted to let everyone know that as a result of the feedback we’ve received about section 27. Library review of the new Author Terms we have decided to make some slight amendments to that section.

As already outlined by Collis in this thread:

There are some rights (like this one) that are important to reserve for the occasion when you need them. Being able to pull an item off the marketplace quickly before notice goes out, or if it’s not possible to send notice for some reason, is an important capacity for us to have, so we keep it in the terms. That doesn’t mean we exercise it arbitrarily, or that we don’t subsequently send notice to the author in some form.

To better communicate this point the new section 27 will now read as follows:

27. Item removal: We have the right to remove an item for any reason, using our reasonable discretion. For example, we may review the libraries to keep our Marketplaces fresh and full of quality items that meet the latest technical standards and market trends. Also, issues about an item might be brought to our attention such as errors, representations, or even violations. Our goal is always to address these situations with you constructively. We also aim to give you notice before an item is removed, but this is not always feasible or possible, so we can’t guarantee this. We will not be responsible for any loss that you may suffer as a result of your item being removed.

The change will go live later this week. Thanks again.

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